TextUs
TextUs is a business texting platform for managing SMS conversations and campaigns with candidates, customers, and leads.
What TextUs is
TextUs is a business texting platform for managing SMS conversations and campaigns with candidates, customers, and leads. Campaigns support high-volume SMS and MMS, personalization, A/B testing, short links, and performance tracking. A shared inbox handles one-to-one conversations with assignments, internal notes, templates, and scheduled messages. Teams can create personalized drip sequences and enroll contacts through SMS keyword responses. TextUs lists integrations including Salesforce, Bullhorn, HubSpot, Microsoft Dynamics, Zapier, Workday, Oracle, JobDiva, Greenhouse, SAP SuccessFactors, and others. iOS and Android apps support sending, receiving, and conversation management, while a Chrome extension enables CRM or ATS texting with automatic logging. API access, embedded messenger, white-label, and OEM options support custom deployments. TextUs describes encryption in transit and at rest, role-based access controls, security audits, consent tracking, opt-out management, and message rate controls. Pro costs $299 a month with 5,000 messages and five phone numbers. Agreements start with a 12-month term.
Good
- High-volume SMS and MMS campaigns
- Shared inbox with assignments and notes
- Personalized drip sequences
- Many CRM and workforce integrations
- iOS, Android, and Chrome access
Watch out
- No free plan
- 12-month minimum agreements
- MMS uses three message credits
Who it suits
TextUs suits staffing, recruiting, workforce communication, sales, marketing, and customer-engagement teams. It also fits organizations needing shared inboxes, CRM connections, or custom API deployments.
Verdict
TextUs combines campaign management, team inbox workflows, integrations, and custom deployment options. Its pricing commitment and message-credit rules are important considerations for implementation planning.
Plans and prices
From TextUs's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pro | $299 a month | 5,000 messages per month · 5 phone numbers · extra volume $0.02/message · extra phone numbers $49/mo each · overages $0.05/message · WhatsApp +$49/user add-on (beta) · Monthly billing is available on a 12-month or longer commitment. |
| Enterprise | Priced on request | Custom volume pricing · dedicated Customer Success Manager · short-code eligibility · RCS Branded Sender eligibility · Custom pricing; all agreements begin with a 12-month term and monthly billing is available. |
The facts
Each one read from TextUs's own pages, with the date it was checked.
What it does
- API and white label
- TextUs offers white-label and OEM options, an embedded messenger, and API access for custom builds.checked 3 Oct 2026
- Audience
- TextUs describes use cases for staffing and recruiting, workforce communication, sales, marketing, and customer engagement teams.checked 3 Oct 2026
- Automation
- Users can build personalized drip sequences and enroll contacts based on SMS keyword responses.checked 3 Oct 2026
- Campaigns
- Campaigns support high-volume SMS and MMS, message personalization, A/B testing, short links, and performance tracking.checked 3 Oct 2026
- Compliance
- TextUs describes automatic opt-out management, consent tracking, and message rate controls, and says it complies with TCPA and CTIA guidelines.checked 3 Oct 2026
- Inbox
- The inbox supports one-to-one messaging, shared team inboxes, conversation assignment, internal notes, templates, and scheduled messages.checked 3 Oct 2026
- Integrations
- TextUs lists integrations including Salesforce, Bullhorn, HubSpot, Microsoft Dynamics, Zapier, Workday, Oracle, JobDiva, LaborEdge, Greenhouse, SAP SuccessFactors, symplr, BlueSky, and Tracker.checked 3 Oct 2026
- Mobile
- The TextUs mobile app supports sending and receiving messages and managing conversations on iOS and Android.checked 3 Oct 2026
- Pricing terms
- All agreements start with a 12-month term; TextUs says it does not currently offer month-to-month plans, though monthly billing is available for qualifying commitments.checked 3 Oct 2026
- Product
- TextUs is a business texting platform for managing SMS conversations and campaigns with candidates, customers, and leads.checked 3 Oct 2026
- Security
- TextUs says it uses encryption in transit and at rest, role-based access controls, and regular security audits.checked 3 Oct 2026
- Support
- Pro includes email and ticket-based support; Enterprise adds a dedicated Customer Success Manager.checked 3 Oct 2026
- Usage limits
- A standard text of up to 160 characters uses one message credit, while MMS uses three credits and longer messages may use multiple credits.checked 3 Oct 2026
Where it runs
- Browser extension
- TextUs offers a Chrome extension for texting from a CRM or ATS, with conversations logged automatically.checked 3 Oct 2026
The company
- Headquarters
- Denver, Colorado, United Stateschecked 28 Sep 2026
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