Telecom Metric Cloud PBX
The facts below are what the maker publishes about Telecom Metric Cloud PBX, checked and dated. Our editors have not written about it yet.
The facts
Each one read from Telecom Metric Cloud PBX's own pages, with the date it was checked.
What it does
- Auto attendant
- The digital receptionist answers calls with a customizable menu, virtual departments, and messages for business and after-hours periods.checked 12 Oct 2026
- Business numbers
- multiplechecked 22 Sep 2026
- Call routing
- advancedchecked 22 Sep 2026
- Conferencing
- The service includes integrated voice and video conferencing, with browser-based WebRTC conferencing described in the FAQ.checked 12 Oct 2026
- CRM integration
- CRM integration can launch calls, match inbound caller IDs to customers, log calls, and report call duration and customer or agent activity.checked 12 Oct 2026
- CRM integrations
- Server-side integrations listed include Salesforce, Microsoft Dynamics 365, Zendesk, Zoho, Freshdesk, and others; custom integrations are also described.checked 12 Oct 2026
- Emergency calling
- The service offers a 911 option that can provide direct access to a local emergency call center.checked 12 Oct 2026
- Encryption and monitoring
- The product page says voice and conference calls use authenticated end-to-end encryption and that network traffic is actively monitored.checked 12 Oct 2026
- Hosted phone system
- Telecom Metric offers a secure, cloud-hosted VoIP business phone system.checked 12 Oct 2026
- Intended customers
- The product page describes the offering as a business phone solution and highlights secure hardware for small businesses.checked 12 Oct 2026
- Management
- The management console lets users manage IP phones and softphones and deploy firmware.checked 12 Oct 2026
- Management console
- Users can manage IP phones and softphones and deploy firmware through a management console.checked 12 Oct 2026
- Multi-location calling
- The system can centralize call functions for multiple locations and route callers through ring groups.checked 12 Oct 2026
- Privacy
- Telecom Metric says it keeps voice data compliant with Federal and Provincial privacy laws.checked 12 Oct 2026
- Product
- Telecom Metric describes Cloud PBX as a secure, cloud-hosted business phone solution.checked 12 Oct 2026
- Redundancy
- The product page describes nine redundant environments with automatic backups and built-in failover.checked 12 Oct 2026
- Security
- Telecom Metric says it uses authenticated end-to-end encryption for voice and conference calls and actively monitors network traffic.checked 12 Oct 2026
- Softphones
- Desktop and mobile softphones can make, receive, and transfer calls through the office phone system, including when users are away from the office.checked 12 Oct 2026
- Support
- The managed telephony FAQ says support is available by phone, live chat, or email, and customers receive a dedicated account manager.checked 12 Oct 2026
- Voicemail and fax
- Inbound faxes can be delivered as PDFs by email, and voicemails as sound files by email.checked 12 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
The company
- Company
- Telecom Metric Inc. says it was founded in Kingston, Ontario and lists offices in Toronto, Ottawa, and Kingston.checked 12 Oct 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
- Mobile and desktop apps
- The FAQ says mobile apps are available for Android and iOS and desktop softphones for PC and Mac.checked 12 Oct 2026
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