Telecom Metric Cloud PBX
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| Fact | Telecom Metric Cloud PBX | VitalPBX |
|---|---|---|
| Auto attendant | The digital receptionist answers calls with a customizable menu, virtual departments, and messages for business and after-hours periods. | Yes |
| Call routing | advanced | custom |
| Company | Telecom Metric Inc. says it was founded in Kingston, Ontario and lists offices in Toronto, Ottawa, and Kingston. | LinkedIn lists the maker as privately held VitalPBX LLC, headquartered in Miami, Florida, founded in 2017, with 11–50 employees. |
| CRM integrations | Server-side integrations listed include Salesforce, Microsoft Dynamics 365, Zendesk, Zoho, Freshdesk, and others; custom integrations are also described. | The CRM Connector currently documents Salesforce and Zoho integrations, with call journaling, contact synchronization and automatic contact creation. |
| Desktop and mobile apps | Yes | Yes |
| Product | Telecom Metric describes Cloud PBX as a secure, cloud-hosted business phone solution. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security | Telecom Metric says it uses authenticated end-to-end encryption for voice and conference calls and actively monitors network traffic. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
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You want what its maker publishes above — check its page for the details.
You want what its maker publishes above — check its page for the details.