TCN Operator
The facts below are what the maker publishes about TCN Operator, checked and dated. Our editors have not written about it yet.
Plans and prices
From TCN Operator's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Pay-per-use customizable pricing | Priced on request | Pay only for what you use · no long-term contracts · no monthly minimums or license requirements · Not stated |
The facts
Each one read from TCN Operator's own pages, with the date it was checked.
What it does
- Analytics
- Its configurable reporting dashboards provide customer insights, site performance and individual agent productivity data.checked 11 Oct 2026
- Compliance
- TCN lists PCI, SOC2, HIPAA and ISO 27001 among its global compliance standards.checked 11 Oct 2026
- Data residency
- TCN says information collected or stored in the UK or EU remains in its respective country or region under Google Cloud terms.checked 11 Oct 2026
- Digital channel scope
- omnichannelchecked 23 Sep 2026
- Inbound calling
- Yeschecked 23 Sep 2026
- Integrations
- TCN says it has native integrations with ServiceNow, Salesforce and Zendesk, and offers an open API for other platform integrations.checked 11 Oct 2026
- IVR builder
- Yeschecked 23 Sep 2026
- Omnichannel
- The platform provides customer communications through channels including voice, SMS, email and chat.checked 11 Oct 2026
- Outbound dialer
- Yeschecked 23 Sep 2026
- Pricing limits
- TCN does not publish dollar prices on its pricing page; it directs customers to request a quote.checked 11 Oct 2026
- Product
- TCN Operator is an integrated, AI-powered contact center platform combining omnichannel communications, compliance and data management, analytics, workforce engagement, integration and infrastructure.checked 11 Oct 2026
- Salesforce features
- The Salesforce connector supports click-to-dial, inbound call and IVR context, outbound campaigns and call record synchronization.checked 11 Oct 2026
- Scale
- TCN says Operator supports contact centers from 1 seat to 10,000 seats or more.checked 11 Oct 2026
- Security
- Operator is described as containerized, encrypted and hosted on Google Cloud Platform using Google Kubernetes Engine.checked 11 Oct 2026
- Support
- TCN advertises 24/7 training and support at no cost, with a dedicated account management team.checked 11 Oct 2026
- Workforce management
- Yeschecked 23 Sep 2026
- Workforce tools
- Workforce Engagement includes conversation monitoring and forecasts of staffing needs and call traffic.checked 11 Oct 2026
The company
- Company
- TCN says it was founded in 1999 in St. George, Utah.checked 11 Oct 2026
- Founded
- 1999checked 19 Oct 2026
- Headquarters
- St. George, Utah, United Stateschecked 19 Oct 2026
Money
- Free plan
- Nochecked 23 Sep 2026
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