Microsoft Dynamics 365 Sales
7.6#1 in supply chain management softwareAndroidiOSWebAPI
VisitMicrosoft Dynamics 365 Sales vs TCN Operator
TCN Operator
5.6#25 in call & contact center softwareWebAPI
VisitWhat both publish
| Fact | Microsoft Dynamics 365 Sales | TCN Operator |
|---|---|---|
| Founded | 1975 | 1999 |
| Free plan | No | No |
| Headquarters | Redmond, Washington, USA | St. George, Utah, United States |
| Integrations | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. | TCN says it has native integrations with ServiceNow, Salesforce and Zendesk, and offers an open API for other platform integrations. |
| Product | Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity. | TCN Operator is an integrated, AI-powered contact center platform combining omnichannel communications, compliance and data management, analytics, workforce engagement, integration and infrastructure. |
| Security | Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions. | Operator is described as containerized, encrypted and hosted on Google Cloud Platform using Google Kubernetes Engine. |
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
TCN Operator plans
- Pay-per-use customizable pricingPriced on request
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.
Pick TCN Operator if…
You want what its maker publishes above — check its page for the details.