Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
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| Fact | Agentforce Contact Center | TCN Operator |
|---|---|---|
| Compliance | Salesforce states Agentforce maintains SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, IRAP and FedRAMP High attestations. | TCN lists PCI, SOC2, HIPAA and ISO 27001 among its global compliance standards. |
| Founded | 1999 | 1999 |
| Free plan | No | No |
| Headquarters | San Francisco, California, United States | St. George, Utah, United States |
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
You want what its maker publishes above — check its page for the details.