Talkroute
Talkroute is a virtual phone system for managing business calls, messages and meetings.
What Talkroute is
Talkroute is a virtual phone system for managing business calls, messages and meetings. It offers multiple business numbers, custom call routing, an auto attendant, voicemail transcription, and desktop and mobile apps. Call handling includes forwarding, simultaneous ringing, menus, extensions, live transfers and scheduled forwarding. Plans include unlimited calling, with U.S. and Canada minutes subject to reasonable use policies. SMS and MMS are available, though monthly message quantities vary by plan and outgoing messages may require number verification and follow carrier rules. Video meetings support up to 100 participants; screen sharing, whiteboard and file sharing depend on the plan. Talkroute also offers an API for connecting data with other tools, but access is reviewed per account, the public API does not provide direct voice calling, and API texting requires an enabled bulk texting plan. Supported platforms include Android, iOS, Linux, macOS, web and Windows.
Good
- Includes custom routing and an auto attendant.
- Unlimited calling is included in plans.
- Video meetings support up to 100 participants.
- Available on mobile, desktop and web platforms.
Watch out
- No free plan is offered.
- Monthly message quantities vary by plan.
- API access is reviewed per account.
- Outgoing messages may require number verification.
Who it suits
Talkroute suits businesses seeking a virtual phone system with call routing, messaging and video meetings. Teams should compare plan-specific user, number, mailbox and message allowances before choosing.
Verdict
Talkroute brings business calling, messaging and meetings into one service, with plan-dependent allowances and features. It has no free plan, and API access has stated limits.
Plans and prices
From Talkroute's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Basic | — | 1 user · 1 phone number · 1 mailbox · 500 text messages/month |
| Plus | — | 3 users · 2 phone numbers · 3 mailboxes · 2,000 text messages/month · 1 menu |
| Pro | — | 10 users · 3 phone numbers · 10 mailboxes · 5,000 text messages/month |
| Enterprise | — | 20+ users · 10+ phone numbers · 20+ mailboxes |
| Video Pro | Free | 100 participants per meeting · meetings up to 24 hours · HD video and audio · in-meeting chat · screen sharing · whiteboard · file sharing · Free with business phone Pro |
| Video Basic | Free | 100 participants per meeting · meetings up to 24 hours · HD video and audio · in-meeting chat · Free with business phone Basic |
| Video Plus | Free | 100 participants per meeting · meetings up to 24 hours · HD video and audio · in-meeting chat · screen sharing · Free with business phone Plus |
| Business Phone Basic | $19 a month | 1 user · 1 phone number · 1 mailbox · 500 text messages/month · unlimited calling · $19/month |
| Business Phone Plus | $39 a month | 3 users · 2 phone numbers · 3 mailboxes · 2,000 text messages/month · unlimited calling · $39/month |
| Bulk Texting Starter | $55 a month | +2,500 messages/month · SMS and MMS campaigns · priority campaign vetting · Messaging API access · $55/month |
| Business Phone Pro | $59 a month | 10 users · 3 phone numbers · 10 mailboxes · 5,000 text messages/month · unlimited calling · $59/month |
| Bulk Texting Growth | $169 a month | +10,000 messages/month · SMS and MMS campaigns · priority campaign vetting · Messaging API access · account management · $169/month |
| Bulk Texting Scale | $409 a month | +25,000 messages/month · SMS and MMS campaigns · priority campaign vetting · Messaging API access · account management · priority support · $409/month |
| Business Phone Enterprise | Priced on request | 20+ users · 10+ phone numbers · 20+ mailboxes · bulk user discount available · Contact |
The facts
Each one read from Talkroute's own pages, with the date it was checked.
What it does
- API limits
- API access is reviewed per account, the public API does not provide direct voice calling, and sending texts through the API requires an enabled bulk texting plan.checked 12 Oct 2026
- Auto attendant
- Yeschecked 22 Sep 2026
- Business numbers
- multiplechecked 22 Sep 2026
- Call handling
- Features include call forwarding and routing, simultaneous ringing, menus, extensions, live call transfer, and scheduled forwarding.checked 12 Oct 2026
- Calling
- The plans include unlimited calling, and the pricing page specifies unlimited U.S. and Canada minutes subject to reasonable use policies.checked 12 Oct 2026
- Call routing
- customchecked 22 Sep 2026
- HIPAA
- Talkroute says it can be HIPAA compliant with restrictions: SMS must not contain PHI, voicemail-to-email must be disabled, and a signed BAA is available on Pro or higher.checked 12 Oct 2026
- Included users
- 1checked 22 Sep 2026
- Integrations
- Talkroute offers an API for connecting its data with CRMs, help desks, dashboards, and internal tools, and its support center lists Zapier integration information.checked 12 Oct 2026
- Intended users
- Talkroute says it serves teams of all sizes and emphasizes an easy-to-use, affordable phone system for small business owners.checked 12 Oct 2026
- Meetings
- Talkroute video meetings support up to 100 participants, with plan-dependent features such as screen sharing, whiteboard, and file sharing.checked 12 Oct 2026
- Messaging
- Talkroute supports SMS and MMS, with monthly message quantities varying by plan; outgoing messages may require number verification and follow carrier rules.checked 12 Oct 2026
- Number portability
- Talkroute says most U.S. and Canadian numbers can be ported in at no additional charge and that porting usually takes 3–5 business days.checked 12 Oct 2026
- Product
- Talkroute describes itself as a virtual phone system for managing business calls, messages, and meetings.checked 12 Oct 2026
- Support
- Email support is listed as available 24/7, while phone and chat support hours are Monday–Friday 9 a.m.–7 p.m. CST and Saturday 10 a.m.–5 p.m. CST.checked 12 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
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