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Nextiva vs Talkroute

Nextiva

8.8#2 in business phone systemsFrom $15 a month
AndroidiOSWebAPI
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Talkroute

8.1#18 in business phone systemsFree plan
Free planAndroidiOSWebLinux
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What both publish

FactNextivaTalkroute
Auto attendantYesYes
Business numbersmultiplemultiple
Call handlingThe product page lists auto attendants, local and toll-free numbers, advanced call routing, call recording, voicemail transcription, and call forwarding.Features include call forwarding and routing, simultaneous ringing, menus, extensions, live call transfer, and scheduled forwarding.
Call routingAdministrators can route inbound calls using configured criteria, transfer calls and conference participants through the app.custom
Desktop and mobile appsYesYes
IntegrationsNextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems.Talkroute offers an API for connecting its data with CRMs, help desks, dashboards, and internal tools, and its support center lists Zapier integration information.
Intended usersNextiva describes the cloud phone system as suitable for small companies and says it can scale to advanced unified communications as needs grow.Talkroute says it serves teams of all sizes and emphasizes an easy-to-use, affordable phone system for small business owners.
ProductNextiva describes its cloud phone system as a hosted VoIP PBX for business communications.Talkroute describes itself as a virtual phone system for managing business calls, messages, and meetings.

Nextiva plans

  • Core$15 a month
  • Engage$25 a month
  • Scale$75 a month

Talkroute plans

  • Basic—
  • Plus—
  • Pro—
  • Enterprise—
  • Video ProFree
  • Video BasicFree

Pick Nextiva if…

Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.

Pick Talkroute if…

Talkroute suits businesses seeking a virtual phone system with call routing, messaging and video meetings. Teams should compare plan-specific user, number, mailbox and message allowances before choosing.

Charts they share