Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
Visit| Fact | Nextiva | Talkroute |
|---|---|---|
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call handling | The product page lists auto attendants, local and toll-free numbers, advanced call routing, call recording, voicemail transcription, and call forwarding. | Features include call forwarding and routing, simultaneous ringing, menus, extensions, live call transfer, and scheduled forwarding. |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | Talkroute offers an API for connecting its data with CRMs, help desks, dashboards, and internal tools, and its support center lists Zapier integration information. |
| Intended users | Nextiva describes the cloud phone system as suitable for small companies and says it can scale to advanced unified communications as needs grow. | Talkroute says it serves teams of all sizes and emphasizes an easy-to-use, affordable phone system for small business owners. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | Talkroute describes itself as a virtual phone system for managing business calls, messages, and meetings. |
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
Talkroute suits businesses seeking a virtual phone system with call routing, messaging and video meetings. Teams should compare plan-specific user, number, mailbox and message allowances before choosing.