Surveypal
The facts below are what the maker publishes about Surveypal, checked and dated. Our editors have not written about it yet.
Plans and prices
From Surveypal's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Survey Tool | Priced on request | Unlimited users, invites, and surveys · pricing based on responses collected |
| Surveypal CXM | Priced on request | Unlimited users · plan features differ for Measure and Analyze |
The facts
Each one read from Surveypal's own pages, with the date it was checked.
What it does
- API access
- Yeschecked 22 Sep 2026
- Custom branding
- Yeschecked 22 Sep 2026
- CXM analysis
- Surveypal CXM brings feedback from sources such as surveys, reviews, support tickets, and social media into one platform, with thematic, sentiment, and AI-powered analysis.checked 12 Oct 2026
- Data handling
- The maker says the solution does not edit customer master data and that customer data is removed from its systems when service is discontinued.checked 12 Oct 2026
- Data hosting
- Surveypal says its service data is hosted on servers in the European Union and its infrastructure runs on Microsoft Azure.checked 12 Oct 2026
- Feedback access
- CXM provides visual dashboards, plain-language summaries, advanced permissioning, and a Feedback Browser for filtering and exporting feedback.checked 12 Oct 2026
- Integrations
- The maker lists integrations for Zendesk, Genesys, Salesforce, HubSpot, Severa, and Zapier.checked 12 Oct 2026
- Intended users
- Surveypal describes CXM as serving an organization from frontline teams to the C-suite, with customer insights accessible across departments.checked 12 Oct 2026
- Logic branching
- Yeschecked 22 Sep 2026
- Purpose
- Surveypal offers a survey tool and a customer experience management platform to collect, analyze, and act on customer feedback.checked 12 Oct 2026
- Response analytics
- Yeschecked 22 Sep 2026
- Security certification
- Surveypal says it is ISO 27001 certified and GDPR-compliant.checked 12 Oct 2026
- Support
- The customer success team offers help by phone, email, and chat, and the site links to a support center.checked 12 Oct 2026
- Survey creation
- The Survey Tool supports drag-and-drop design, multilingual surveys, and advanced logic rules.checked 12 Oct 2026
- Survey distribution
- Surveys can be distributed by link, email, text message, tablet, QR code, website embed, or integration.checked 12 Oct 2026
- Survey reporting
- The Survey Tool provides a real-time results dashboard, response comparisons, exports for analysis elsewhere, and automatic email notifications for specified response types.checked 12 Oct 2026
The company
- Company history
- Surveypal says it was established in 2007.checked 12 Oct 2026
- Company locations
- The company lists offices in Tampere and Helsinki, Finland.checked 12 Oct 2026
- Founded
- 2007checked 28 Sep 2026
- Headquarters
- Tampere, Finlandchecked 28 Sep 2026
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