Starfish
Starfish is a web platform for colleges and universities to coordinate student-success work and provide timely interventions.
What Starfish is
Starfish is a web platform for colleges and universities to coordinate student-success work and provide timely interventions. Its Early Alert, Scheduling, and Case Management tools help staff identify and track students, engage them, and connect them with resources suited to their needs. Operational Analytics gives faculty and staff data for proactive advising, while Strategic Analytics helps focus actions on student groups identified by risk factors and provides dashboards for reported data. Degree Planning supports academic pathways with off-track notifications and information institutions can use to anticipate course demand. Starfish also supports cohort management throughout the student journey. EAB provides partners with implementation help, staff training, update management, and change-management guidance through a dedicated Strategic Leader familiar with each institution. Partners can join the nationwide Student Success Collaborative to share strategies with peers. EAB directs prospective customers to contact its team or request a demo rather than listing a price. Its Trust Center provides access to security information and documentation, and lists TX-RAMP Level 2 certification, role-based access controls, single sign-on support, and multi-factor authentication among its security topics.
Good
- Early Alert tools help connect students with relevant resources.
- Analytics supports proactive advising and focused actions.
- Degree Planning includes off-track notifications.
- Partners receive implementation and staff-training support.
- A dedicated Strategic Leader supports each partner.
Watch out
- Pricing is available only by contacting EAB or requesting a demo.
- The listed platform is web-based.
Who it suits
Starfish is intended for colleges, universities, and community colleges seeking to connect student-success efforts. It may suit institutions that want analytics, advising, degree-planning, and intervention workflows in one platform.
Verdict
Starfish brings student tracking, analytics, planning, and interventions together for higher education institutions. Prospective customers need to contact EAB to discuss pricing and request a demo.
Plans and prices
From Starfish's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starfish | Priced on request | Contact EAB to speak with an expert or request a demo |
The facts
Each one read from Starfish's own pages, with the date it was checked.
What it does
- Audience
- EAB describes Starfish as a platform for colleges and universities to scale and connect student success efforts.checked 4 Oct 2026
- Early alert and case management
- Early Alert, Scheduling, and Case Management helps identify, track, and engage students with resources aligned to their needs.checked 4 Oct 2026
- Implementation and training
- EAB Strategic Leaders help partners implement Starfish, train staff, manage updates, and adopt change-management strategies.checked 4 Oct 2026
- Integrations
- EAB’s case study describes one institution’s plan to integrate Starfish data into its Edify data platform; it does not specify a general integration catalog.checked 4 Oct 2026
- Intended institutions
- EAB lists Starfish for colleges and universities and community colleges.checked 4 Oct 2026
- Interventions
- The platform supports intentional, just-in-time student intervention and cohort management throughout the student journey.checked 4 Oct 2026
- Operational analytics
- Operational Analytics gives faculty and staff data to support proactive advising and connect institutional strategy to student success approaches.checked 4 Oct 2026
- Partner support
- Each EAB Starfish partner works with a dedicated Strategic Leader who learns the institution’s organization and culture and helps direct the team to resources.checked 4 Oct 2026
- Peer network
- Starfish partners can join the nationwide Student Success Collaborative to learn from peer success leaders and share strategies.checked 4 Oct 2026
- Pricing
- The Starfish page directs prospective customers to chat with EAB or request a demo and does not show a price.checked 4 Oct 2026
- Pricing access
- EAB directs prospective customers to contact its team or request a demo; the page does not state a price.checked 4 Oct 2026
- Purpose
- Starfish brings insight to student data so campuses can act proactively and provide intentional, just-in-time intervention and cohort management.checked 4 Oct 2026
- Security certification
- EAB’s Trust Center says Starfish has been granted TX-RAMP Level 2 certification.checked 4 Oct 2026
- Security controls
- The Starfish Trust Center lists role-based access control, single sign-on support, and multi-factor authentication among its product-security topics.checked 4 Oct 2026
- Security review
- EAB provides a dedicated Starfish product Trust Center with access to security posture information and security documentation.checked 4 Oct 2026
- Strategic analytics
- Strategic Analytics guides actions for identified student groups based on risk factors and provides focused dashboards for reported data.checked 4 Oct 2026
Money
- Degree planning
- Degree Planning helps students follow academic pathways, with off-track notifications and data to anticipate course demand.checked 4 Oct 2026
The company
- Headquarters
- Washington, D.C., United Stateschecked 28 Sep 2026
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