SocialCX
The facts below are what the maker publishes about SocialCX, checked and dated. Our editors have not written about it yet.
Plans and prices
From SocialCX's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 5 tracked keywords · 1,000 mentions/month · 1 seat · 3 days data retention · $0 forever |
| Enterprise | — | Unlimited tracked keywords · Custom mentions per month · Unlimited seats · Unlimited data retention |
| Starter | $99 a month | 15 tracked keywords · 5,000 mentions/month · 3 seats · 10 days data retention · $99/mo |
| Growth | $299 a month | 40 tracked keywords · 25,000 mentions/month · 5 seats · 15 days data retention · $299/mo |
| Custom | Priced on request | Custom keywords · custom mentions · custom seats · 30 days data retention · Custom pricing |
The facts
Each one read from SocialCX's own pages, with the date it was checked.
What it does
- AI analysis
- The platform scores sentiment with multi-model AI and detects anomalies in mention volume or sentiment.checked 11 Oct 2026
- Alert channels
- email,Slackchecked 22 Sep 2026
- Compliance
- SOC 2 Type II is in progress, and a GDPR-ready DPA is available on request.checked 11 Oct 2026
- Historical data
- 1checked 22 Sep 2026
- Integrations
- SocialCX says it connects to Slack, Zapier, and email for alerts and morning briefs.checked 11 Oct 2026
- Intended users
- The platform is positioned for brand, marketing, customer experience, PR, leadership, operations, and agency teams.checked 11 Oct 2026
- Monitoring coverage
- It monitors social media, news, blogs, forums, and reviews across 100+ countries and 80+ languages.checked 11 Oct 2026
- Product
- SocialCX is a hosted social listening and analytics platform for monitoring brand perception and online conversations.checked 11 Oct 2026
- Security
- The maker states that data is encrypted in transit and at rest and that workspaces are isolated with row-level security.checked 11 Oct 2026
- Sentiment analysis
- Yeschecked 22 Sep 2026
- Setup
- The maker says most teams can start monitoring within five minutes without scripts or prior integrations.checked 11 Oct 2026
- Sources
- Named sources include X, Reddit, Facebook, Instagram, YouTube, Google News, Apple App Store, Google Play, Yelp, Amazon, and Walmart.checked 11 Oct 2026
- Support
- Priority support and an SLA are listed as plan features in the pricing comparison.checked 11 Oct 2026
- Tracked query limit
- 15checked 22 Sep 2026
- Workflow
- Teams can triage mentions in a unified inbox, route them to teammates, and review trends in dashboards.checked 11 Oct 2026
The company
- Company
- SocialCX is a product of Humatech OÜ, registered at Tornimäe tn 5, 2nd floor, 10145 Tallinn, Estonia.checked 11 Oct 2026
Money
- Free plan
- Yeschecked 22 Sep 2026
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