dig
8.0#3 in social media listening softwareFrom $25 a monthFree planWebAPI
Visitdig vs SocialCX
What both publish
| Fact | dig | SocialCX |
|---|---|---|
| Free plan | Yes | Yes |
| Intended users | The maker identifies brand and consumer insights teams, strategy leaders, communications and PR teams, agencies, research teams, and public sector teams as users. | The platform is positioned for brand, marketing, customer experience, PR, leadership, operations, and agency teams. |
| Security | The Enterprise plan lists SAML SSO, audit logs, a dedicated organization environment and full data isolation, and says customer data is never used for model training. | The maker states that data is encrypted in transit and at rest and that workspaces are isolated with row-level security. |
| Sentiment analysis | dig provides context-aware sentiment analysis for tone, topics, creators and changing positive or negative reactions. | Yes |
dig plans
- Pro$25 a month
- FreeFree
- EnterprisePriced on request
SocialCX plans
- FreeFree
- Enterprise—
- Starter$99 a month
- Growth$299 a month
- CustomPriced on request
Pick dig if…
dig suits brand and consumer insights teams, strategy leaders, communications and PR teams, agencies, research teams and public sector teams. It is also relevant to organizations that want social research findings available through an API or linked back to source posts.
Pick SocialCX if…
You want what its maker publishes above — check its page for the details.