Brand24
8.2#1 in social media listening softwareFrom $249 a monthAndroidiOSWebAPI
VisitBrand24 vs SocialCX
What both publish
| Fact | Brand24 | SocialCX |
|---|---|---|
| Alert channels | Email,Slack,Microsoft Teams,in-app,mobile push notifications | email,Slack |
| Free plan | No | Yes |
| Historical data | 1 | 1 |
| Integrations | Brand24 lists integrations with Slack and Microsoft Teams and provides API access and an MCP server. | SocialCX says it connects to Slack, Zapier, and email for alerts and morning briefs. |
| Monitoring coverage | Brand24 tracks mentions across more than 25,000,000 sources, including social media, news sites, blogs, forums, review platforms, and podcasts. | It monitors social media, news, blogs, forums, and reviews across 100+ countries and 80+ languages. |
| Sentiment analysis | Yes | Yes |
| Support | Enterprise clients receive personalized onboarding, tailored training, regular progress reviews, a dedicated Customer Success Manager, and quarterly business reviews. | Priority support and an SLA are listed as plan features in the pricing comparison. |
| Tracked query limit | 3 | 15 |
Brand24 plans
- Individual$249 a month
- Team$349 a month
- Pro$499 a month
- Business$699 a month
- Enterprise$17,988 a year
SocialCX plans
- FreeFree
- Enterprise—
- Starter$99 a month
- Growth$299 a month
- CustomPriced on request
Pick Brand24 if…
Brand24 may suit businesses, marketers, agencies, and startups that need to monitor brand, competitor, or topic conversations. Its analytics, alert channels, and reporting formats may also suit teams sharing monitoring results.
Pick SocialCX if…
You want what its maker publishes above — check its page for the details.