Brand24 vs SocialCX
| Brand24 | SocialCX | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | No |
| Paid from | $249/mo | Free |
| Open source | No | No |
| Platforms | Android, api, iOS, macOS, Web, Windows | — |
| Free plan | No | Yes |
| Paid from | $199/mo | — |
| Social network coverage | Facebook, Instagram, X (Twitter), LinkedIn, Reddit, YouTube, TikTok, Twitch, Medium, Quora | — |
| Web monitoring | Yes | — |
| Sentiment analysis | Yes | Yes |
| Historical data | 1 months | 1 months |
| Tracked query limit | 3 queries | 15 queries |
| News monitoring | Yes | — |
| Alert channels | Email, Slack, Microsoft Teams, in-app, mobile push notifications | email, Slack |
Both are listed in Best Social Media Listening Software. On Everything Xiaomi, Brand24 scores higher on our published basis.