Brand Intel
8.0#2 in social media listening softwareFrom $39 a monthFree planWebAPI
VisitBrand Intel vs SocialCX
What both publish
| Fact | Brand Intel | SocialCX |
|---|---|---|
| Compliance | The privacy policy states that Rule14 complies with the U.S.-EU and U.S.-Swiss Safe Harbor Frameworks. | SOC 2 Type II is in progress, and a GDPR-ready DPA is available on request. |
| Free plan | Yes | Yes |
| Integrations | Listen channels can include Facebook, Twitter, Instagram, YouTube, news aggregators, PACER and EDGAR. | SocialCX says it connects to Slack, Zapier, and email for alerts and morning briefs. |
| Product | Brand Intel is a social listening and brand intelligence platform developed by Rule 14 LLC. | SocialCX is a hosted social listening and analytics platform for monitoring brand perception and online conversations. |
| Security | Rule14 says it uses physical, electronic, and managerial procedures to safeguard personal information, while noting it cannot guarantee internet security. | The maker states that data is encrypted in transit and at rest and that workspaces are isolated with row-level security. |
| Sentiment analysis | Brand Intel monitors sentiment for brands, products, services, competitors and customers. | Yes |
| Support | Individual includes email support, Business includes 24/7 priority support, and Enterprise includes an assigned relationship manager. | Priority support and an SLA are listed as plan features in the pricing comparison. |
Brand Intel plans
- Individual$39 a month
- Business$234 a month
- FreeFree
- EnterprisePriced on request
SocialCX plans
- FreeFree
- Enterprise—
- Starter$99 a month
- Growth$299 a month
- CustomPriced on request
Pick Brand Intel if…
Brand Intel suits marketing and PR teams, product leads, risk management officers, and corporate executives needing social, web, and news monitoring. It also fits organizations wanting sentiment analysis, trend alerts, dashboards, or API access through a browser-based service.
Pick SocialCX if…
You want what its maker publishes above — check its page for the details.