Smith.ai
The facts below are what the maker publishes about Smith.ai, checked and dated. Our editors have not written about it yet.
Plans and prices
From Smith.ai's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | $300 a month | 30 calls · 1 free transfer destination · $11.50/call over 30 · $300 / month |
| Basic | $810 a month | 90 calls · 2 free transfer destinations · $10.50/call over 90 · $810 / month |
| Pro | $2,100 a month | 300 calls · 10 free transfer destinations · $8.50/call over 300 · $2,100 / month |
| Enterprise | Priced on request | Custom transfer destinations · price adjusted based on your needs · Custom; ask about enterprise pricing |
The facts
Each one read from Smith.ai's own pages, with the date it was checked.
Money
- Billing
- The service is month to month, bills by call rather than minute, and the pricing page states there are no setup fees or long-term contracts.checked 4 Oct 2026
What it does
- Call records
- Call recording and transcription are available with customer opt-in, and call summaries can be sent by email, text, or Slack.checked 4 Oct 2026
- Intake
- Receptionists use custom call flows for matter screening, existing-client requests, referrals, conflict checks, and lead qualification.checked 4 Oct 2026
- Integrations
- Smith.ai names Clio, MyCase, Lawmatics, and Filevine among its native integrations and says it connects to 7,000+ tools.checked 4 Oct 2026
- Languages
- Smith.ai says its receptionists handle calls in English and Spanish.checked 4 Oct 2026
- Scheduling and transfers
- The service books consultations on the customer's calendar and routes calls with context to the appropriate team member.checked 4 Oct 2026
- Security
- Smith.ai says call data is encrypted, is not shared with other Smith.ai customers, and flows into the firm's practice management system.checked 4 Oct 2026
- Service
- Smith.ai provides live virtual receptionists who answer calls 24/7, screen callers, and qualify leads.checked 4 Oct 2026
- Service limits
- Virtual receptionist plans are answered by real people; receptionists do not provide legal advice or interpret a caller's legal matter.checked 4 Oct 2026
- Spam blocking
- Smith.ai says it automatically blocks over 20 million known spam and robocall numbers for free.checked 4 Oct 2026
- Support and setup
- Smith.ai describes a dedicated onboarding process and says setup takes about 15 minutes after the customer provides call handling instructions.checked 4 Oct 2026
- Typical customers
- Smith.ai presents the service for law firms and lists other industries including home services, software and SaaS, finance, and medical and wellness.checked 4 Oct 2026
The company
- Company
- Smith.ai says it was founded to help business owners succeed and builds its technology in-house based on customer feedback.checked 4 Oct 2026
- Founded
- 2015checked 28 Sep 2026
Alternatives to Smith.ai
- 1
MAP Communications
AndroidiOSWeb7.5From $179 a month - 2
PATLive
AndroidiOSWebAPI7.5From $19 a month - 3
YouSquared
Free planAndroidiOSWebLinux7.3From $29.99 a month - 4
Moneypenny
AndroidiOSWebAPI7.0 - 5
Abby
AndroidiOSWeb6.9From $165 a month - 6
Go Answer
AndroidiOSWebAPI6.9From $175 a month