SkillTap
SkillTap is a browser-based platform for AI roleplay, live call review, coaching, and hiring or screening.
What SkillTap is
SkillTap is a browser-based platform for AI roleplay, live call review, coaching, and hiring or screening. Sales representatives can practice voice calls with AI prospects that interrupt, stall, and object in real time. Practice sessions and live calls can be scored against a team’s own scorecard or methodology. After roleplay, the service provides a scored breakdown and a suggested next improvement. Its call review can summarize conversations, capture sentiment and outcomes, and flag strengths, weaknesses, and missed openings. Listed integrations include Salesforce, HubSpot, Zoom, Gong, Slack, Outreach, Salesloft, and Microsoft Teams, plus dialers and recorders. SkillTap says it encrypts data in transit and at rest, checks organization membership before access, does not retain call audio, and does not use customer content to train AI models. Its AI providers may briefly retain submitted content for abuse detection. Availability is currently limited to organizations in the United States. Pricing is tailored and requires a demo to scope.
Good
- Roleplay prospects can interrupt and object
- Scores calls against a team’s methodology
- Provides suggested coaching next steps
- Integrates with listed CRM and meeting tools
- Runs in the browser without installs
Watch out
- Not offered to organizations in the EEA or UK
- SOC 2 Type II certification not yet held
- SAML SSO and SCIM are not yet available
- Pricing requires a demo to scope
Who it suits
SkillTap suits sales teams that want AI call practice, scored coaching, and review of live conversations. Its United States availability and listed integrations may matter to organizations evaluating it.
Verdict
SkillTap brings practice, call review, and coaching into a browser-based workflow, with scoring based on a team’s own criteria. Organizations should weigh its current regional and compliance limits and scope pricing with the vendor.
Plans and prices
From SkillTap's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom pricing | Priced on request | Pricing by conversation · Book a demo to scope · Tailored to team size, scenarios, and goals |
The facts
Each one read from SkillTap's own pages, with the date it was checked.
What it does
- Audio and AI data
- SkillTap says it does not retain call audio or use customer content to train AI models; its AI providers may briefly retain submitted content to detect and prevent abuse.checked 4 Oct 2026
- Availability
- The privacy policy says the service is currently offered to organizations in the United States and is not currently offered to customers established in the EEA or UK.checked 4 Oct 2026
- Call review
- SkillTap says it can summarize live calls, capture sentiment and outcomes, and flag strengths, weaknesses, and missed openings.checked 4 Oct 2026
- Coaching
- After a roleplay, SkillTap provides a scored breakdown and a suggested next thing to fix.checked 4 Oct 2026
- Compliance limits
- SkillTap says its SOC 2 Type II observation period is underway and it does not currently hold SOC 2 certification; it also lists SAML SSO, SCIM, a published penetration test, a bug bounty, ISO 27001, and HIPAA attestation as not yet available.checked 4 Oct 2026
- Integrations
- The site lists Salesforce, HubSpot, Zoom, Gong, Slack, Outreach, Salesloft, and Microsoft Teams, as well as dialers and recorders.checked 4 Oct 2026
- Product
- SkillTap provides AI roleplay, live call review, coaching, and hiring or screening tools for teams.checked 4 Oct 2026
- Roleplay
- Reps practice live voice calls with AI prospects that can interrupt, stall, and object in real time.checked 4 Oct 2026
- Scoring
- Roleplays and live calls can be scored against a team’s own scorecard or methodology.checked 4 Oct 2026
- Security
- SkillTap says data is encrypted in transit and at rest, and organization membership is checked before data is accessed.checked 4 Oct 2026
- Support
- The security page says vulnerability reports can be emailed to [email protected] and will be acknowledged within two business days.checked 4 Oct 2026
Where it runs
- Browser access
- The site says SkillTap runs in the browser and requires no installs for reps and managers to get started.checked 4 Oct 2026
The company
- Headquarters
- Sheridan, Wyoming, USAchecked 28 Sep 2026
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