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Sideline

Place
#43 of 51
Score
6.2
Sideline's website

The facts below are what the maker publishes about Sideline, checked and dated. Our editors have not written about it yet.

Plans and prices

From Sideline's own pricing page, checked 11 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Studio$49 a month5 team seats included (+$9/mo per extra seat) · Unlimited clients & client users · Unlimited requests · 500GB file storage · $49 /month, flat
Studio annual$490 a year5 team seats included (+$9/mo per extra seat) · Unlimited clients & client users · Unlimited requests · 500GB file storage · $490/year, which is two months free
Founding Agency Pass$999, paid once20 spots · 3 years of everything · 10 seats · After three years, a locked 50%-off-forever rate · $999, once

The facts

Each one read from Sideline's own pages, with the date it was checked.

What it does

Access controls
Access can be scoped to assigned requests or selected clients, with permissions enforced server-side and immediate team-member offboarding.checked 11 Oct 2026
AI features
AI tools include reply drafting, message polishing, and suggested request updates that users accept or ignore.checked 11 Oct 2026
Client portal
Clients sign in to see their own requests and status, and can reply from Sideline or by email.checked 11 Oct 2026
Connector access
AI connectors are read-only by default; an Account Owner can enable limited writes, and connections use the authorizing person's permissions.checked 11 Oct 2026
Intake
Custom intake forms gather request details, files, deadlines, and priority into a shared queue.checked 11 Oct 2026
Integrations
Claude and ChatGPT connect through a custom connector, while Make and Zapier can connect using a token.checked 11 Oct 2026
Migration
Sideline offers free migration and says it can set up a workspace with imported clients within 24 hours.checked 11 Oct 2026
Privacy controls
Content-free notifications can omit message bodies, attachments, and request titles from email notifications.checked 11 Oct 2026
Purpose
Sideline collects, prioritizes, and tracks client requests for agencies and client service teams.checked 11 Oct 2026
Security limitation
Sideline says it cannot prevent a person who can legitimately read a request from copying its contents.checked 11 Oct 2026
Time and retainers
Sideline includes request-level time tracking, reports, CSV exports, monthly retainers, and prepaid hour blocks.checked 11 Oct 2026
White labeling
Custom domains, logos, and colors are included in Studio when the white-label feature ships; the pricing page says it is in development.checked 11 Oct 2026
Work views
Teams can manage requests in list, board, or calendar views, with owners, priorities, labels, and due dates.checked 11 Oct 2026

The company

Founded
2019checked 28 Sep 2026

Money

Trial and support
The 14-day trial includes every feature, requires no credit card, and the pricing page says a founder usually replies to email the same day.checked 11 Oct 2026

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