Shortwave
Shortwave is an AI email app for organizing, composing, scheduling and finding messages through prompts.
What Shortwave is
Shortwave is an AI email app for organizing, composing, scheduling and finding messages through prompts. Its tools include inbox splits, bundles, delivery schedules, email todos, summaries, AI filters and AI-assisted search. Teams can share live threads, leave private comments, assign next steps and apply shared labels. Shortwave also connects with apps such as Slack, Calendar, Notion, Asana and HubSpot; its pricing information describes built-in integrations or MCP. The free plan is available, and the listed paid starting price is $30/user/mo with a 14-day trial. Paid plans differ in search history, thread limits and AI filters: Business includes five years of history, searches of up to 50 threads and three filters; Premier and Max offer unlimited history, with limits of 100 and 150 threads per search and 10 and 50 filters, respectively. Shortwave says stored data is encrypted at rest with AES256 and in transit with TLS 1.2+, and customer data is not used to train third-party LLMs. It lists CASA Tier 2 compliance and annual third-party security audits.
Good
- Free plan and 14-day trial are listed.
- Includes email summaries, todos and AI filters.
- Teams can share threads and assign next steps.
- Connects with Slack, Notion, Asana and others.
- Lists encryption and annual third-party security audits.
Watch out
- Unified inbox is not included.
- Business AI search covers five years and 50 threads per search.
Who it suits
Shortwave suits people and teams who want AI tools within a business-focused email app. Teams that share message work may find its thread comments, assignments and shared labels relevant.
Verdict
Shortwave combines email organization and AI-assisted search with collaboration features for teams. Check the paid plan limits and its compliance contact guidance if your organization requires SOC 2 Type II or GDPR.
Plans and prices
From Shortwave's own pricing page, checked 4 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Business | $30 a month | 5 years AI search history · Max 50 threads per AI search · 3 AI-powered filters · Standard intelligence · per seat / month |
| Premier | $45 a month | Unlimited AI search history · Max 100 threads per AI search · 10 AI-powered filters · Advanced intelligence · per seat / month |
| Max | $120 a month | Unlimited AI search history · Max 150 threads per AI search · 50 AI-powered filters · Expert intelligence · per seat / month |
The facts
Each one read from Shortwave's own pages, with the date it was checked.
What it does
- AI filter limits
- The plans list 3 AI-powered filters for Business, 10 for Premier, and 50 for Max.checked 4 Oct 2026
- AI search limits
- The Business plan includes five years of AI search history and up to 50 threads per AI search; Premier and Max include unlimited AI search history and caps of 100 and 150 threads respectively.checked 4 Oct 2026
- AI subprocessors
- Shortwave lists Google Cloud, OpenAI, Anthropic, and Pinecone as its current subprocessors besides Google Cloud hosting, and says it minimizes data shared with them.checked 4 Oct 2026
- Calendar tools
- Yeschecked 21 Sep 2026
- Compliance requests
- Organizations requiring SOC 2 Type II or GDPR compliance are directed to contact Shortwave support.checked 4 Oct 2026
- Data protection
- Shortwave says stored data is encrypted at rest with AES256 and in transit with TLS 1.2+, and customer data is not used to train third-party LLMs.checked 4 Oct 2026
- Email tools
- Features include inbox splits, bundles, delivery schedules, email todos, summaries, AI filters, and AI-assisted search.checked 4 Oct 2026
- Integrations
- The AI can connect with apps including Slack, Calendar, Notion, Asana, and HubSpot; the pricing page also describes built-in integrations or MCP.checked 4 Oct 2026
- Intended users
- Shortwave says it is initially focused on email as a business communications app and describes its goal as serving users who want AI alongside business communications.checked 4 Oct 2026
- Paid from
- 30checked 21 Sep 2026
- Product
- Shortwave is an AI email app that helps users organize, schedule, write, and search email using prompts.checked 4 Oct 2026
- Scheduled sending
- Yeschecked 21 Sep 2026
- Security
- Shortwave says it has CASA Tier 2 compliance and undergoes an annual third-party security audit.checked 4 Oct 2026
- Support
- The pricing page describes plan support as direct help from a real person on the Shortwave team.checked 4 Oct 2026
- Unified inbox
- Nochecked 21 Sep 2026
Where it runs
- App coverage
- allchecked 21 Sep 2026
- Platforms
- The download page offers iOS, Android, macOS, and Windows apps and links to other desktop platforms; Shortwave also offers a web app.checked 4 Oct 2026
Money
- Free plan
- Yeschecked 21 Sep 2026
The company
- Team collaboration
- Teams can share live email threads, comment privately, assign next steps, and use shared labels.checked 4 Oct 2026
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