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Front vs Shortwave

Front logo

Front

8.6#3 in email clientsFrom $25 a month
AndroidiOSWebAPI
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Shortwave logo

Shortwave

7.9#16 in email clientsFrom $30 a month
AndroidiOSWebmacOS
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What both publish

FactFrontShortwave
Free planNoYes
IntegrationsFront says it offers more than 160 integrations and lists Salesforce, Pipedrive, Jira, Asana, Trello, GitHub and Zapier among supported connections.The AI can connect with apps including Slack, Calendar, Notion, Asana, and HubSpot; the pricing page also describes built-in integrations or MCP.
Paid from2530

Front plans

  • Starter$25 a month
  • Professional$65 a month
  • Enterprise$105 a month

Shortwave plans

  • Business$30 a month
  • Premier$45 a month
  • Max$120 a month

Pick Front if…

Front may suit teams that need shared inboxes alongside ticket automation, SLA management, a help center, or a customer portal. Its plans are organized around seat, workspace, automation-rule, and channel limits.

Pick Shortwave if…

Shortwave suits people and teams who want AI tools within a business-focused email app. Teams that share message work may find its thread comments, assignments and shared labels relevant.

Charts they share