Shipware Audit and Pay

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Score6.7

Rank#3 of 24

PriceFree

Free planYes

Runs onWeb

Summary

Shipware Audit and Pay is a web service for parcel invoice auditing and carrier payments. It checks invoices for billing errors and service failures across 65 points per shipment. Eligible refunds and credits are recovered and applied directly to the customer’s account. Parcel Pay automates carrier payments and reconciles invoices against guaranteed service refunds and credits to help address overpayments and underpayments. The service also includes access to Shipware’s Spend Management portal for parcel-spend insights, and can automate general ledger coding or cost allocation reporting. Shipware says Parcel Pay has no hidden fees or surcharges and provides reports confirming payment issuance and receipt. Onboarding uses an expedited approval process and does not require changes to existing approval processes. Its described parcel payment onboarding supports UPS and FedEx invoices, with checks and ACH listed as payment methods. The free service is available to businesses spending over $100,000 annually on small parcel shipping. Invoice capture is handled through a portal.

Who it is for

It suits businesses spending over $100,000 annually on small parcel shipping that want invoice auditing and carrier payment support. Shipware also describes services for organizations from start-ups to Fortune 500 companies.

What is good

Audits parcel invoices across 65 failure points per shipment.
Recovers eligible refunds and credits directly to accounts.
Automates carrier payments and invoice reconciliation.
Supports UPS and FedEx parcel invoices.
Checks and ACH are listed payment methods.

What to know first

Free service requires over $100,000 annual small-parcel spend.
Invoice capture is through a portal.
Listed carrier payment support covers UPS and FedEx.

Verdict

Shipware Audit and Pay combines parcel invoice checks, refund recovery, carrier payments, and spend reporting. The free offer is limited to businesses above the stated annual small-parcel spend threshold.

Shipware Audit and Pay plans and pricing

All plans

Parcel Audit and Pay Free Free for businesses that spend over $100,000 annually on small parcel shipping. Annual small parcel shipping spend over $100,000 get.shipware.com · 30 Sept 2026

Compared on freight audit and payment software

Free plan: Yesget.shipware.com
Invoice capture: portalget.shipware.com
Rate validation: Yesget.shipware.com
Duplicate detection: Yesget.shipware.com
Carrier payments: Yesget.shipware.com
Payment methods: checks, ACHget.shipware.com

Facts

Invoice auditing: Shipware audits parcel invoices and identifies billing errors and service failures across 65 points of failure per shipment.get.shipware.com · 30 Sept 2026
Refund recovery: Eligible refunds and credits are recovered and credited directly to the customer’s account, with no work required from the customer.get.shipware.com · 30 Sept 2026
Spend portal: The service includes access to Shipware’s Spend Management portal for cost-saving insights into parcel spend.get.shipware.com · 30 Sept 2026
Reporting: Shipware says it can automate general ledger coding and/or cost allocation reporting to fit customer needs.get.shipware.com · 30 Sept 2026
Payment visibility: Shipware says Parcel Pay has no hidden fees or surcharges and provides reconciliation reports confirming that payment was issued and received.get.shipware.com · 30 Sept 2026
Onboarding: Shipware says Parcel Pay onboarding uses an expedited approval process and does not require changes to existing approval processes.get.shipware.com · 30 Sept 2026
Supported carriers: Shipware’s Parcel Pay specialist page describes onboarding and payment for parcel invoices through UPS and FedEx.shipware.com · 30 Sept 2026
Target customers: Shipware says the free Parcel Audit and Pay service is available to businesses spending over $100,000 annually on small parcel shipping.get.shipware.com · 30 Sept 2026
Company services: Shipware describes its services as parcel and LTL audit and consulting for organizations ranging from start-ups to Fortune 500 companies.shipware.com · 30 Sept 2026
Support: Shipware lists a support hotline at (858) 879-2020.shipware.com · 30 Sept 2026