ServiceMonster

C
C tier on Carpet Cleaning SoftwareScore 6.4 · #13 of 28
Android app
Yes
Free plan
Trial only
Paid plans from
$6.67/mo
Runs on
Android, api, iOS, Web
servicemonster.com
The ServiceMonster homepage

Summary

ServiceMonster is a platform for service businesses to manage customers, teams, scheduling, sales, and other operations. Its schedule includes location-based color coding, appointment types, wait lists, and drag-and-drop controls. Estimates, invoicing, payments, contracts, automated billing, and recurring appointments support sales and service workflows. Marketing tools cover automated email and direct mail campaigns, lead tracking, reports, and dashboards. The Android and iOS app is described as supporting full team functionality. ServiceMonster lists more than 20 integrations, including Google Calendar, Zapier, QuickBooks, Stripe, Twilio, and Authorize.net, and provides an open API with documentation. Plans include phone support and training, plus access to a 24-hour online help site. The service is aimed at businesses such as carpet cleaners, pressure washers, and window cleaners. Pricing starts at $79.99/mo (annual), and a 14-day trial is available without a credit card; there is no free plan.

Who it is for

ServiceMonster suits service businesses such as carpet cleaning, pressure washing, and window cleaning companies that need scheduling, invoicing, and team operations tools. Its mobile apps and integrations may suit teams that work across devices and connected business services.

What is good

  • Scheduling includes wait lists and drag-and-drop controls.
  • Handles estimates, payments, contracts, and recurring appointments.
  • Android and iOS apps support full team functionality.
  • Lists more than 20 integrations and an open API.
  • Trial lasts 14 days and requires no credit card.

What to know first

  • No free plan is offered.
  • Annual-billed subscriptions require an annual commitment.
  • Basic annual billing is $79.99/mo.

Verdict

ServiceMonster brings scheduling, sales, marketing, and team tools together for service businesses. Consider the annual commitment and the paid starting plan when assessing whether it fits your operation.

ServiceMonster plans and pricing

All plans
Basic (annual billing) $79.99/yr Billed annually 1 User License servicemonster.com · 30 Sept 2026
Basic (monthly) $99.99/mo Billed monthly 1 User License servicemonster.com · 30 Sept 2026
Grow (annual billing) $149.99/yr Billed annually 5 User Licenses · Additional user is $15/month per user billed annually servicemonster.com · 30 Sept 2026
Grow (monthly) $199.99/mo Billed monthly 5 User Licenses · Additional user is $15/month per user servicemonster.com · 30 Sept 2026
Premier (annual billing) $229.99/yr Billed annually 10 User Licenses · Additional user is $25/month per user billed annually servicemonster.com · 30 Sept 2026
Premier (monthly) $279.99/mo Billed monthly 10 User Licenses · Additional user is $25/month per user servicemonster.com · 30 Sept 2026

Compared on carpet cleaning software

Free plan
Noservicemonster.com
Paid from
$79.99/moservicemonster.com
Carpet workflows
Yesservicemonster.com
Recurring jobs
Yesservicemonster.com
Technician scheduling
Yesservicemonster.com
Route planning
Yesservicemonster.com
Customer reminders
Yesservicemonster.com
Mobile access
ios_androidservicemonster.com

Facts

Purpose
ServiceMonster is a platform for managing customers, teams, and business operations for service businesses.servicemonster.com · 30 Sept 2026
Industries
The site names carpet cleaning, pressure washing, and window cleaning businesses as industries it serves.servicemonster.com · 30 Sept 2026
Scheduling
Its schedule includes location based color coding, appointment types, wait lists, and drag and drop features.servicemonster.com · 30 Sept 2026
Sales and invoicing
Features include estimates, invoicing, payments, contracts, automated billing, and recurring appointments.servicemonster.com · 30 Sept 2026
Marketing
It offers automated email and direct mail campaigns, lead tracking, reporting, and dashboards.servicemonster.com · 30 Sept 2026
Mobile app
The ServiceMonster app is available for Android and iOS and is described as supporting full team functionality.servicemonster.com · 30 Sept 2026
Integrations
The maker lists 20+ integrations, including Google Calendar, Zapier, QuickBooks, Stripe, Twilio, and Authorize.net.servicemonster.com · 30 Sept 2026
API
The integrations page describes an open API and links to API documentation.servicemonster.com · 30 Sept 2026
Security
The pricing page says ServiceMonster uses industry standard encryption protocols and security measures to protect data.servicemonster.com · 30 Sept 2026
Vulnerability reports
The responsible disclosure page says it has no bug bounty or monetary rewards and commits to acknowledging reports within five business days.servicemonster.com · 30 Sept 2026
Support
The pricing page says plans include free phone support and free training, and describes an in house support team and 24 hour online help site.servicemonster.com · 30 Sept 2026
Trial
The maker offers a 14 day free trial with no credit card required.servicemonster.com · 30 Sept 2026
Subscription terms
The pricing page says each subscription level requires an annual commitment, while monthly subscriptions may be canceled at any time according to the trial FAQ.servicemonster.com · 30 Sept 2026

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Sources