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Fieldified vs ServiceMonster

Fieldified logo

Fieldified

8.2#1 in referral management softwareFrom $49 a month
Free planAndroidiOSWebAPI
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What both publish

FactFieldifiedServiceMonster
IntegrationsListed integrations include QuickBooks, QuickBooks Online, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot, Xero, Square, Twilio, Slack, Microsoft Teams, Google Workspace tools, payment gateways, fleet systems and help desks.The maker lists 20+ integrations, including Google Calendar, Zapier, QuickBooks, Stripe, Twilio, and Authorize.net.
Mobile appThe iOS and Android apps provide job files, customer history, offline access, push alerts, photos, signatures and GPS navigation.The ServiceMonster app is available for Android and iOS and is described as supporting full team functionality.
SchedulingFieldified supports real-time scheduling, technician assignments, route optimization, reminders, and GPS tracking.Its schedule includes location based color coding, appointment types, wait lists, and drag and drop features.
SecurityFieldified says it uses encryption at rest and in transit, mandatory MFA for admin system access, continuous monitoring, and independent vulnerability assessments and penetration testing.The pricing page says ServiceMonster uses industry standard encryption protocols and security measures to protect data.
SupportAll plans include access to customer support, and the company lists [email protected] as its support contact.The pricing page says plans include free phone support and free training, and describes an in house support team and 24 hour online help site.

Fieldified plans

  • Forever freeFree
  • FreeFree
  • Basic$49 a month
  • Standard$119 a month
  • Premium$199 a month

ServiceMonster plans

  • Basic (annual billing)$79.99 a year
  • Basic (monthly)$99.99 a month
  • Grow (annual billing)$149.99 a year
  • Grow (monthly)$199.99 a month
  • Premier (annual billing)$229.99 a year
  • Premier (monthly)$279.99 a month

Pick Fieldified if…

It suits contractors and service businesses such as HVAC, plumbing, electrical and cleaning companies that need scheduling, dispatch and customer management. Field teams needing mobile job details and offline work may also find its apps relevant.

Pick ServiceMonster if…

ServiceMonster suits service businesses such as carpet cleaning, pressure washing, and window cleaning companies that need scheduling, invoicing, and team operations tools. Its mobile apps and integrations may suit teams that work across devices and connected business services.

Charts they share