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Service Order Manager

Place
#72 of 94
Score
6.7

The facts below are what the maker publishes about Service Order Manager, checked and dated. Our editors have not written about it yet.

The facts

Each one read from Service Order Manager's own pages, with the date it was checked.

What it does

Customer portal
Yeschecked 22 Sep 2026
Download access
Technisoft’s downloads page provides product and version selection fields to find downloads.checked 11 Oct 2026
Field security
Field Portal requires login authentication and lets administrators specify user access; the app also supports automatic inactivity timeouts.checked 12 Oct 2026
Industries
The product is designed for asset-based service organizations and describes uses in mining, construction, engineering, electronic equipment, and heavy machinery.checked 11 Oct 2026
Integrations
Service Manager is integrated with Sage 300; listed add-on modules include Advanced Maintenance, Advanced Scheduling, Field Portal, Customer Portal, Purchasing, Serialized Inventory, and Service Centers.checked 12 Oct 2026
Intended users
The maker describes the product as serving organizations that manage plant, infrastructure, equipment, and field technicians, including industries such as HVAC, engineering, mining, and heavy machinery.checked 12 Oct 2026
Invoicing and payments
Yeschecked 22 Sep 2026
Jobs and work orders
The product supports jobs, sales orders, quotes, recurring jobs, projects, and financial estimates, actuals, and variances.checked 11 Oct 2026
Key features
Features include job costing, resource scheduling, equipment history and tracking, invoicing, labor tracking, purchase workflows, service agreements, and multi-currency support.checked 12 Oct 2026
Mobile access
Field Portal provides mobile access through a browser or app on Apple, Android, and Windows devices, with online and offline use.checked 12 Oct 2026
Mobile field access
The Field Portal add-on supports current Apple, Android, and Windows smartphones, tablets, and laptops through browser or app access, online or offline.checked 11 Oct 2026
Mobile security
Field Portal requires authenticated login and supports automatic inactivity time-out to help protect information if a device is lost or stolen.checked 11 Oct 2026
Notable compatibility limit
Technisoft says updates and product fixes are available only for the current Service Manager release and the two versions before it.checked 12 Oct 2026
Offline mode
Yeschecked 22 Sep 2026
Offline work
The Field Portal App lets technicians sync appointments and job details for use when internet access is unavailable.checked 12 Oct 2026
Pricing availability
The Service Order Manager pricing page describes custom application development but publishes no Service Manager product price; the maker directs buyers to a Sage 300 Solution Provider for product information or purchase.checked 12 Oct 2026
Product identity
The maker describes Service Manager as service and maintenance software fully integrated with the Sage 300 accounting suite.checked 12 Oct 2026
Purchase channel
Technisoft says its products are not sold directly to the public and must be purchased through a Sage 300 Solution Provider.checked 12 Oct 2026
Purchasing
Technisoft says its products are not sold directly to the public and must be purchased through a Sage 300 Solution Provider.checked 11 Oct 2026
Purpose
Technisoft Service Manager is a Sage 300 integrated service and maintenance solution for job costing, scheduling, preventative maintenance, service agreements, field staff management, and customer self-service.checked 11 Oct 2026
Recurring jobs
Yeschecked 22 Sep 2026
Reporting
The work-order page lists over 80 standard reports and says custom user-defined reports can be created using Crystal Reports, Sage Intelligence, or other tools.checked 11 Oct 2026

The company

Headquarters
Mermaid Beach, Queensland, Australiachecked 28 Sep 2026

Where it runs

Mobile platforms
bothchecked 22 Sep 2026

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