EVERYTHING XIAOMI
Get listed
Side by side

Odyssee Field Service vs Service Order Manager

What both publish

FactOdyssee Field ServiceService Order Manager
Customer portalAdvanced and higher plans provide a web customer portal and service desk for communication and requests.Yes
HeadquartersBrussels, BelgiumMermaid Beach, Queensland, Australia
IntegrationsPublished integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs.Service Manager is integrated with Sage 300; listed add-on modules include Advanced Maintenance, Advanced Scheduling, Field Portal, Customer Portal, Purchasing, Serialized Inventory, and Service Centers.
PurposeWello Solutions is field service management software for companies providing installation, maintenance, and repair services.Technisoft Service Manager is a Sage 300 integrated service and maintenance solution for job costing, scheduling, preventative maintenance, service agreements, field staff management, and customer self-service.
SchedulingFeatures include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time.Scheduling features include calendar and job-list views, employee, equipment, and contractor resources, Google Maps routing, and Outlook calendar synchronization.
SupportSupport channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials.Technisoft says customers should first contact their Sage 300 Solution Provider for service assistance; Software Assurance includes support issue management.

Odyssee Field Service plans

  • Essential€35 a month
  • Expert€89 a month
  • Start€22 a month
  • Advanced€39 a month
  • Professional€59 a month
  • Enterprise AIPriced on request

Service Order Manager plans

No prices published.

Pick Odyssee Field Service if…

It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.

Pick Service Order Manager if…

You want what its maker publishes above — check its page for the details.

Charts they share