
Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
Visit
| Fact | Odyssee Field Service | Service Order Manager |
|---|---|---|
| Customer portal | Advanced and higher plans provide a web customer portal and service desk for communication and requests. | Yes |
| Headquarters | Brussels, Belgium | Mermaid Beach, Queensland, Australia |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | Service Manager is integrated with Sage 300; listed add-on modules include Advanced Maintenance, Advanced Scheduling, Field Portal, Customer Portal, Purchasing, Serialized Inventory, and Service Centers. |
| Purpose | Wello Solutions is field service management software for companies providing installation, maintenance, and repair services. | Technisoft Service Manager is a Sage 300 integrated service and maintenance solution for job costing, scheduling, preventative maintenance, service agreements, field staff management, and customer self-service. |
| Scheduling | Features include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time. | Scheduling features include calendar and job-list views, employee, equipment, and contractor resources, Google Maps routing, and Outlook calendar synchronization. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | Technisoft says customers should first contact their Sage 300 Solution Provider for service assistance; Software Assurance includes support issue management. |
No prices published.
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.
You want what its maker publishes above — check its page for the details.