Sangoma Communications Platform
The facts below are what the maker publishes about Sangoma Communications Platform, checked and dated. Our editors have not written about it yet.
Plans and prices
From Sangoma Communications Platform's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Sangoma Communications Platform | Priced on request | Cloud, hybrid, or on-prem deployment · On-prem virtual deployments support up to 1,000 seats · Contact sales for tailored plans; no public price shown. |
The facts
Each one read from Sangoma Communications Platform's own pages, with the date it was checked.
What it does
- AI features
- The platform describes AI call transcription and summaries, plus a virtual receptionist that answers routine calls.checked 12 Oct 2026
- Auto attendant
- Yeschecked 19 Sep 2026
- Cloud calling
- The cloud offering includes business calling with DIDs, unlimited calling, SMS, and E911.checked 12 Oct 2026
- Contact center
- Cloud includes a departmental contact center with routing, reporting, and agent coaching.checked 12 Oct 2026
- Deployment
- Offers cloud, hybrid, and on-premises deployment models.checked 12 Oct 2026
- Hardware compatibility
- Sangoma says cloud UCaaS works with its own phones and multiple third-party devices.checked 12 Oct 2026
- Hybrid continuity
- Hybrid UC provides local call control and survivability so phones can keep working during internet or cloud outages, with failover options including internet, 4G LTE, or POTS.checked 12 Oct 2026
- Integrations
- The cloud offering includes an embedded Microsoft Teams integration; the FAQ also names Salesforce features such as click-to-call, inbound screen pops, and call detail tracking.checked 12 Oct 2026
- Intended customers
- Sangoma positions cloud for SMBs and distributed teams seeking low IT overhead, and on-prem for IT-driven organizations and regulated environments seeking control and customization.checked 12 Oct 2026
- Meetings
- Cloud plans include HD video meetings for up to 120 participants and sessions up to 12 hours.checked 12 Oct 2026
- On-prem features
- Switchvox on-prem includes voice, video, chat, departmental contact center features, softphone and mobile apps, CRM and Outlook integrations, and support for SIP trunks, POTS, and PRI.checked 12 Oct 2026
- Reliability
- Sangoma states a 99.999% uptime guarantee for cloud UCaaS and describes redundant infrastructure, intelligent routing, and continuous monitoring.checked 12 Oct 2026
- Security and compliance
- Sangoma’s FAQ states that its UCaaS is HIPAA-compliant and PCI-compliant, uses encryption for data in transit and at rest, and operates on its own private network.checked 12 Oct 2026
- Support
- Sangoma advertises 24/7 support; its UCaaS FAQ also lists a help center and a dedicated onboarding team.checked 12 Oct 2026
- What it does
- Combines business voice, video, messaging, collaboration, conferencing, and customer outreach on one platform.checked 12 Oct 2026
The company
- Founded
- 2001checked 23 Sep 2026
- Headquarters
- Markham, Ontario, Canadachecked 23 Sep 2026
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