Sandeshly
Sandeshly is a WhatsApp marketing and customer relationship platform that uses the official Meta WhatsApp Business Cloud API.
What Sandeshly is
Sandeshly is a WhatsApp marketing and customer relationship platform that uses the official Meta WhatsApp Business Cloud API. Teams can send scheduled broadcasts to contacts who have opted in, using approved templates with personalization, throttling, and retries. A shared inbox provides chat assignment, internal notes, saved replies, and agent-level read status. Users can manage templates and monitor their Meta approval status, while automation supports drip sequences, event-based triggers, FAQ responses, and conditional routing. Its lead CRM records status, ownership, source, reminders, and analytics, and can receive leads from Meta lead ads and inbound webhooks. Campaign reporting includes delivery and response states, failure details, CSV exports, and an audit trail. Sandeshly runs on the web and offers an API. The company says customers are responsible for contact opt-in consent, and it is not currently certified to ISO 27001 or SOC 2.
Good
- Free plan includes 500 contacts
- Broadcasts support personalization, scheduling, and retries
- Shared inbox includes assignment and internal notes
- CRM captures leads from Meta lead ads
- Campaign reports include CSV exports
Watch out
- Free plan allows 25 broadcasts per month
- Free plan has one team seat
- Customers are responsible for obtaining contact opt-in consent
- Not currently certified to ISO 27001 or SOC 2
Who it suits
Sandeshly may suit teams that manage WhatsApp outreach and leads in fields such as real estate, e-commerce, education, clinics, restaurants, or finance. It is for users prepared to obtain consent from contacts and work within the listed plan limits.
Verdict
Sandeshly combines WhatsApp campaigns, team inbox tools, automation, and lead tracking. The free tier has contact, seat, and broadcast limits, and customers must handle contact consent.
Plans and prices
From Sandeshly's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 team seat · 500 contacts · 25 broadcasts/month · no AI or automation |
| Starter | ₹999 a month | 2 team seats (+₹299/extra) · unlimited contacts · unlimited broadcasts · no AI · ₹999 /month |
| Growth | ₹1,499 a month | 3 team seats (+₹299/extra) · unlimited contacts · unlimited broadcasts · 3 drip sequences · AI billed by usage · ₹1,499 /month |
The facts
Each one read from Sandeshly's own pages, with the date it was checked.
What it does
- Account eligibility
- Terms require users to be at least 18 and operate a registered business in India.checked 15 Oct 2026
- AI features
- Growth adds reply suggestions, lead summaries, an FAQ bot and campaign insights, with AI charged from prepaid usage balance.checked 15 Oct 2026
- API and webhooks
- Starter includes an inbound-lead API and per-tenant webhook for integrations.checked 15 Oct 2026
- Audience
- Sandeshly presents use cases for real estate, e-commerce and D2C, education and coaching, clinics, restaurants, and finance.checked 4 Oct 2026
- Automation
- Automation supports multi-step drip sequences, signup or reply triggers, FAQ responses and conditional routing.checked 15 Oct 2026
- Availability limitation
- Sandeshly disclaims responsibility for uninterrupted availability, Meta API outages, deliverability rates and template approvals.checked 15 Oct 2026
- Bulk campaigns
- Users can upload CSV audiences, use approved templates, personalize variables, throttle sending, retry failures and schedule broadcasts.checked 15 Oct 2026
- Campaigns
- It supports bulk broadcasts to opted-in contacts with Meta-approved templates, personalization, throttling, retries, and scheduling.checked 4 Oct 2026
- Capital
- The registry lists authorised capital of ₹1 lakh and paid-up capital of ₹10,000.checked 15 Oct 2026
- Compliance
- Sandeshly says it is not currently certified to ISO 27001 or SOC 2, and customers are responsible for obtaining contact opt-in consent.checked 4 Oct 2026
- Consent requirement
- Customers must obtain explicit opt-in consent before sending marketing messages.checked 15 Oct 2026
- Corporate identifier
- The company registry gives CIN U62099BR2026OPC086267 and ROC Patna.checked 15 Oct 2026
- Credential security
- The privacy policy says WhatsApp access tokens are encrypted at rest and account passwords are stored as hashes.checked 15 Oct 2026
- Data deletion
- Eligible deletion requests are acknowledged within 7 days and completed within 30 days after verification, subject to stated retention exceptions.checked 4 Oct 2026
- Data protection role
- Sandeshly describes itself as a data processor for tenant data under India's DPDP framework.checked 15 Oct 2026
- Developer documentation
- The public pages identify an inbound-lead API and webhooks but do not provide a public SDK or detailed developer documentation.checked 15 Oct 2026
- Director
- Pooja Kumari Singh is listed as the sole current director.checked 15 Oct 2026
- Incorporation
- The company was incorporated on 9 July 2026 according to the company registry listing.checked 15 Oct 2026
- Integrations
- The maker lists Meta WhatsApp Business Cloud API, Meta lead forms, click-to-WhatsApp, inbound webhooks, and an inbound-lead API.checked 4 Oct 2026
- Lead CRM
- The CRM records lead status, owner, source, reminders, conversion data and response-time analytics.checked 15 Oct 2026
- Lead integrations
- Lead capture is available from click-to-WhatsApp ads, Meta lead forms and inbound webhooks.checked 15 Oct 2026
- Legal name
- The registered entity is Sandeshly Solutions (OPC) Private Limited.checked 15 Oct 2026
The company
- Company type
- The registry identifies Sandeshly Solutions as an active one-person company.checked 15 Oct 2026
- Headquarters
- The registry lists the registered office in Begusarai, Bihar, India.checked 15 Oct 2026
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