Salesforce Automotive Cloud
The facts below are what the maker publishes about Salesforce Automotive Cloud, checked and dated. Our editors have not written about it yet.
Plans and prices
From Salesforce Automotive Cloud's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Experience Cloud for Automotive (Customer Community Plus) | $15 a month | Per login, or $35 per member/month · Enterprise and Unlimited · annually |
| Experience Cloud for Automotive (Partner Community) | $20 a month | Per login, or $50 per member/month · Enterprise and Unlimited · annually |
| Asset Service Lifecycle Management | $75 a month | Per user · Field Service Enterprise and Unlimited · Agentforce 1 Field Service · annually |
| Agentforce for Automotive Cloud | $150 a month | Per user · Enterprise and Unlimited · annually |
| Automotive Cloud Sales & Service Core | $300 a month | Automotive data models · Flex credits for AI, Agentforce, Data, and more · Slack Business+ with Slackbot, Tableau Next, Premier Success Plan · Billed annually |
| Enterprise | $350 a month | Automotive apps and features · Advanced platform customization · Sales Cloud and Service Cloud · annually |
| Automotive Cloud Sales & Service Advanced | $500 a month | Everything in Core plus more AI, storage, automation and security · Full Sandbox, Backup & Recover, Archive, Data Detect, Security Center · Help Agent, Customer Signals Intelligence, Sales Programs · Billed annually |
| Unlimited | $525 a month | Automotive apps and features · Unlimited platform customization · Sales Cloud and Service Cloud · annually |
| Automotive Cloud Service Max | $700 a month | Everything in Advanced plus full suite of Agentforce for Industries · Contact Center Digital, Workforce Management, Quality Management · Customer Signal Intelligence · Billed annually |
| Automotive Cloud Sales Max | $700 a month | Everything in Advanced plus full suite of Agentforce for Industries · Contact Center Digital · Salesforce Maps Advanced, Salesforce Contracts · Billed annually |
| Automotive Cloud Agentforce 1 Service | $750 a month | Automotive Cloud Unlimited Edition · Einstein for Automotive Cloud · Data Cloud for Automotive · annually |
| Automotive Cloud Agentforce 1 Sales | $750 a month | Automotive Cloud Unlimited Edition · Einstein for Automotive Cloud · Data Cloud for Automotive · annually |
| OmniStudio — Additional Calls (2M) | $10,000 a month | Per unit · $120,000 per year · One SKU equals one unit · annually |
| Connected Vehicle | $15,000 a month | Per organization · Available with Enterprise, Unlimited and Agentforce 1 editions · annually |
The facts
Each one read from Salesforce Automotive Cloud's own pages, with the date it was checked.
What it does
- Access controls
- Automotive Cloud administrators can assign permissions and configure profiles, object and record access, and sharing settings for internal and external users.checked 7 Oct 2026
- AI and automation
- It includes out-of-the-box alerts, recommendations, insights, workflows, visualizations, and AI embedded in work processes.checked 7 Oct 2026
- AI productivity
- Automotive Cloud includes embedded alerts, recommendations, insights, workflows, visualizations and AI intended to speed employee work.checked 15 Oct 2026
- API licence
- Salesforce retains API ownership and grants a limited, revocable, non-transferable, non-exclusive access licence; commercial use requires the ISV Partner Program.checked 15 Oct 2026
- Automotive compliance
- Salesforce lists a TISAX assessment for its automotive services, based on the automotive information-security assessment aligned with ISO/IEC 27001.checked 15 Oct 2026
- Availability limit
- Salesforce Help lists Automotive Cloud as available in Enterprise, Unlimited, and Developer editions.checked 7 Oct 2026
- Connected vehicle integration
- Salesforce documents Qualcomm integrations for connected vehicle status, remote commands, predictive maintenance, and notifications.checked 7 Oct 2026
- Documentation
- Salesforce Help provides setup, permission-set, data-import, compliance-sharing, inventory, complaints, consent and document-reader instructions for Automotive Cloud.checked 15 Oct 2026
- Driver profiles
- Driver profiles can update as customers interact with related companies and vehicles online.checked 15 Oct 2026
- Integrations
- Salesforce lists Agentforce, Data 360, MuleSoft, OmniStudio, Marketing Cloud and Commerce Cloud as related products for extending Automotive Cloud.checked 15 Oct 2026
- Intended customers
- Salesforce identifies automotive OEMs, retailers, dealers, captive finance organizations, and automotive ecosystem partners as users of Automotive Cloud.checked 7 Oct 2026
- Limit: mobile reliability
- Google Play reviewers report account-loading failures, passkey sign-in problems and frequent glitches in the Salesforce mobile app.checked 15 Oct 2026
- Limit: performance
- The automotive reviewer on Capterra reported that the application can sometimes slow down.checked 15 Oct 2026
- Limit: standard support
- TechRadar identifies high cost, setup and navigation complexity, and limited support for standard users as reasons to avoid Salesforce CRM.checked 15 Oct 2026
- Limit: support and pricing
- Trustpilot reviewers repeatedly complain about expensive subscriptions, difficult interfaces, slow support and billing or cancellation problems.checked 15 Oct 2026
- MuleSoft extensibility
- Automotive integration applications run in MuleSoft Anypoint and can be extended through Anypoint Studio.checked 15 Oct 2026
- Performance requirements
- Salesforce’s minimum guidance includes 20,000 Octane, latency up to 200 ms, at least 1 Mbps download and 5 GB RAM; the minimum can make loads 50% slower.checked 15 Oct 2026
- Praise: automation and integrations
- G2 reviewers commonly praise automation, real-time insights and the breadth of integrations.checked 15 Oct 2026
The company
- Company founded
- Salesforce incorporated in 1999 and began its cloud CRM business in San Francisco.checked 15 Oct 2026
- Company legal name
- Crunchbase identifies the legal name as Salesforce, Inc.checked 15 Oct 2026
- Company size
- LinkedIn lists Salesforce as a 10,001-plus employee company and shows more than 90,000 employees on its company page.checked 15 Oct 2026
- Founded
- 1999checked 28 Sep 2026
- Headquarters
- Salesforce’s principal executive office is Salesforce Tower, 415 Mission Street, San Francisco, California.checked 15 Oct 2026
Money
- Limit: complexity and cost
- G2 reviewers describe a steep learning curve, complex setup, over-engineering and high costs for small teams.checked 15 Oct 2026
Alternatives to Salesforce Automotive Cloud
- 1
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