DealersCloud CRM
7.5#1 in dealer management systems softwareFrom $495 a monthAndroidiOSWebAPI
VisitDealersCloud CRM vs Salesforce Automotive Cloud
Salesforce Automotive Cloud
7.5#5 in automotive crm softwareFrom $15 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | DealersCloud CRM | Salesforce Automotive Cloud |
|---|---|---|
| Headquarters | Fairfax, Virginia, United States | Salesforce’s principal executive office is Salesforce Tower, 415 Mission Street, San Francisco, California. |
| Integrations | Published connections include RouteOne, Dealertrack, CUDL, CARFAX, TrueCar, CarGurus, Autotrader, Cars.com, Edmunds, Facebook, Google, vAuto and J.D. Power. | Salesforce lists Agentforce, Data 360, MuleSoft, OmniStudio, Marketing Cloud and Commerce Cloud as related products for extending Automotive Cloud. |
| Rating on Apple App Store | 3.7 out of 5 from 3 ratings | 4.8 out of 5 from 353,000 ratings for the Salesforce app |
| Rating on Capterra | 5.0 out of 5 from 1 review | 5.0 out of 5 from 1 review |
| Rating on G2 | 4.5 out of 5 from 1 review | 4.4 out of 5 from 25,876 reviews for Agentforce Sales, formerly Salesforce Sales Cloud |
| Security | DealersCloud states that it operates a SOC 2-aligned security program with a 99.9% uptime SLA, encryption, role-based access controls and multi-tenant isolation. | Salesforce says the Einstein Trust Layer helps secure business data when using generative AI in Automotive Cloud. |
DealersCloud CRM plans
- Basic (Capterra listing)$495 a month
- Core platform—
- DealersAI Premium Add-onPriced on request
- The Core Platform—
Salesforce Automotive Cloud plans
- Experience Cloud for Automotive (Customer Community Plus)$15 a month
- Experience Cloud for Automotive (Partner Community)$20 a month
- Asset Service Lifecycle Management$75 a month
- Agentforce for Automotive Cloud$150 a month
- Automotive Cloud Sales & Service Core$300 a month
- Enterprise$350 a month
Pick DealersCloud CRM if…
It suits independent dealerships that want to manage lead intake and follow-up alongside broader dealership operations. Its stated customer range includes single-lot businesses, multi-rooftop groups and Buy Here Pay Here operations.
Pick Salesforce Automotive Cloud if…
You want what its maker publishes above — check its page for the details.