RingCentral RingEX
RingCentral RingEX combines business calls, video meetings, messaging, SMS, and fax in one app.
What RingCentral RingEX is
RingCentral RingEX combines business calls, video meetings, messaging, SMS, and fax in one app. A professional number can manage calls, faxes, and texts, with custom call routing, an auto attendant, and voicemail transcription. Team tools include chat, file sharing, project management, task assignment, and calendar sharing. Users can move between mobile, desktop, and tablet devices, while iOS and Android apps support calls, meetings, messaging, faxes, texts, conferences, and settings. RingEX connects with more than 500 integrations, including Salesforce, Google, Microsoft Teams, and Zendesk. Its Personal AI Assistant provides real-time notes, message writing and translation, and meeting summaries at no extra cost; RingCentral may manage AI notes above 500 minutes per user per month. Essentials, Standard, and Premium offer a 14-day trial; Ultimate lists Contact Sales. The service advertises 99.999% availability and lists several security certifications.
Good
- Combines calls, video, messaging, SMS, and fax
- Supports desktop, mobile, and tablet switching
- Connects with more than 500 integrations
- Includes AI notes and meeting summaries
- Offers custom call routing and auto attendant
Watch out
- No permanent free plan
- AI notes may be managed above 500 minutes monthly
- Ultimate pricing requires contacting sales
- Standard costs $34.99 a month billed monthly
Who it suits
It suits businesses wanting calls, meetings, messaging, SMS, fax, and collaboration in one service. It also fits teams needing mobile apps, integrations, custom routing, and AI meeting assistance.
Verdict
RingEX brings business communications, collaboration, integrations, and AI assistance into one platform. Review plan limits, billing terms, and AI usage management when comparing options.
Plans and prices
From RingCentral RingEX's own pricing page, checked 21 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Essentials | — | Up to 20 users · 100 toll-free minutes per month |
| Standard | $34.99 a month | Unlimited users · 1,000 toll-free minutes per month · 100 video participants · 24-hour meeting duration · billed monthly |
| Premium | — | 2,500 toll-free minutes per month · 200 video participants · 8-digit extensions |
| Ultimate | — | 10,000 toll-free minutes per month · Unlimited storage |
The facts
Each one read from RingCentral RingEX's own pages, with the date it was checked.
What it does
- AI assistant
- Personal AI Assistant provides real-time notes, message writing and translation, and meeting summaries at no extra cost.checked 27 Sep 2026
- AI usage limit
- RingCentral may manage AI notes usage above 500 minutes per user per month.checked 27 Sep 2026
- Annual savings
- Annual billing saves up to 33%.checked 27 Sep 2026
- Auto attendant
- Multi-level auto attendant provides customized greetings and directs callers to employees or departments.checked 27 Sep 2026
- Business number
- One professional number can handle calls, faxes, and text messages.checked 27 Sep 2026
- Business numbers
- multiplechecked 21 Sep 2026
- Call routing
- Call paths can be customized by business hours, team availability, or custom rules.checked 27 Sep 2026
- Core communications
- The platform combines calls, video meetings, messaging, SMS, and fax in one app.checked 27 Sep 2026
- Customer support
- Standard, Premium, and Ultimate include 24/7 unlimited chat and phone support.checked 27 Sep 2026
- Included users
- 20checked 21 Sep 2026
- Integrations
- RingEX connects with more than 500 integrations, including Salesforce, Google, Microsoft Teams, and Zendesk.checked 27 Sep 2026
- Paid from
- 19.99checked 21 Sep 2026
- Security certifications
- Listed certifications and seals include SOC 2, SOC 3, HIPAA, HITRUST CSF, C5, and SkyHigh Enterprise Ready.checked 27 Sep 2026
- Service availability
- The service advertises 99.999% availability.checked 27 Sep 2026
The company
- Company reach
- RingCentral says it serves over 600,000 businesses worldwide and supports more than 100 countries.checked 27 Sep 2026
- Founded
- 1999checked 23 Sep 2026
- Headquarters
- Belmont, California, United Stateschecked 23 Sep 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 21 Sep 2026
- Mobile apps
- iOS and Android apps support calls, meetings, messaging, faxes, texts, conferences, and settings.checked 27 Sep 2026
- Supported devices
- Users can switch between mobile, desktop, and tablet devices.checked 27 Sep 2026
Money
- Free plan
- Nochecked 21 Sep 2026
- Free tier limits
- The page lists free trials but does not state a permanent free plan or free-tier limits.checked 27 Sep 2026
- Free trial
- Essentials, Standard, and Premium offer a free trial; Ultimate lists Contact Sales.checked 27 Sep 2026
- Starting price
- Paid plans start at $19.99 per user per month when billed annually.checked 27 Sep 2026
Alternatives to RingCentral RingEX
- 1
Microsoft Teams
Free planAndroidiOSWebLinux9.0Free plan - 2
Nextiva
AndroidiOSWebAPI8.8From $15 a month - 3
VitalPBX
Free planAndroidiOSWebAPI8.8From $100 a month - 4
NFON Cloudya
AndroidiOSWebAPI8.6From €4.50 a month - 5
Ringover
AndroidiOSWebAPI8.6 - 6
OnSIP
Free planAndroidiOSWebmacOS8.6From $49.95 a month