Reviewgrower

Overview

Reviewgrower is a review-management platform for businesses that want to solicit feedback, track reviews and manage responses in one workflow. It is best suited to local businesses and agencies that can work within its location and user caps. Its breadth of monitoring and outreach is useful, but the lower tiers are narrow on capacity.

Key features

Reviewgrower monitors sources including Google Business Profile, Yelp, Facebook, BBB, Citysearch, Foursquare and TripAdvisor, with more than 80 platforms described as options. That range can help businesses keep tabs on reviews across multiple public channels. Grow adds unlimited review profiles and 85+ external review website integrations, making it the more suitable tier for businesses with broader monitoring needs.

Automated review-request campaigns can use built-in templates or ones a business creates. AI response tools generate three suggested replies for a person to choose from, so they assist drafting without removing human judgment. Sentiment analysis provides another way to assess incoming feedback.

For sharing reviews, users can customize designs, connect social accounts and choose how often content is shared. The shared inbox combines review requests, private feedback and SMS replies in a customer interaction timeline. Integrations include Automate.io, Integrately, Integromat, Pabbly, Tray.io, Zapier and webhooks. Eligible plans also support custom branding, domains, webhook URLs and CSS, which matters most to agencies delivering reputation services under their own brand.

Pricing

The Free plan costs nothing and includes one location, three review profiles, one user, 100 monthly grid rank tracker credits, five monthly video reviews and a review widget, with limited email. It is a useful way to start with a single location, but the one-seat allowance and restricted request capacity make it a poor fit for a team.

Lite costs $37 a month and keeps the one-location, one-user limit while raising review profiles to five and adding unlimited email requests and 200 SMS requests. It suits a solo operator who relies on email outreach; the limited SMS quota and single seat constrain heavier or collaborative use.

Grow costs $77 a month. It includes one location, unlimited review profiles, 2,000 SMS requests, an SMS inbox, GEO Grid Rank Tracker, priority support and five users. This is the strongest fit for a small team that needs SMS workflows and broader review coverage, though it still serves only one location.

Scale costs $97 a month and expands capacity to 20 locations, 7,500 SMS requests and 10 users; additional locations cost $10 p/m. It is the more practical choice for a multi-location operator, but it does not provide unlimited SMS volume.

Agency & Resellers costs $199 a month, billed monthly, with additional locations from $10 per month. Reviewgrower positions the platform for agencies managing client reputation services under their own brand. Businesses considering this tier should match its location terms to their client portfolio.

A free trial is available. Paid plans include a self-serve knowledge base, while priority support is specified for Grow and Scale.

Platforms

Reviewgrower supports web and API access, making it relevant to businesses that need a browser-based service or integrations into other workflows.

Who it's for

Reviewgrower makes the most sense for businesses that actively request reviews and want monitoring, suggested replies and review sharing in the same service. Solo operators can begin on Free or Lite, while teams needing SMS and multiple seats have a clearer case for Grow. Agencies may value the white-label options, provided the plan’s capacity fits the number of client locations.

Pros and cons

• Pros: Monitoring across a broad set of review sources and automated request campaigns support a joined-up feedback workflow.
• Pros: Three AI-generated response suggestions keep replies moving while leaving final wording to the user.
• Pros: Grow and Scale raise seat, SMS and location limits substantially over the single-user entry plans.
• Cons: Free, Lite and Grow each allow only one location, limiting their usefulness for businesses managing several sites.
• Cons: SMS requests are capped on paid plans, and Lite’s 200-request allowance may be restrictive for frequent outreach.
• Cons: Free and Lite allow only one user, so collaboration requires a higher-priced plan.

Alternatives

For a tailored quote and support across Android, iOS, desktop and web, consider Podium Webchat.

RepuClinic offers a 90-day free pilot with no obligation to continue, followed by a month-to-month Premium plan at $197 a month for readers who prefer that trial structure.

Trustmary is another freemium web and API option, with a Solo plan that includes review collection and website display tools.

Birdeye is a paid web-based alternative.

For Google and Facebook review management, Broadly Reputation starts at $79 a month for Standard; Pro costs $89 a month.

LocalClarity starts at $16 a month when billed yearly, or $20.00/mo billed monthly, per location, and covers more than 50 local review sources.

Reviewshake starts at $29 a month for one location and one user, with up to three review sources and 250 monthly email invitations.

Reputation offers Rep Core at $80 a month for reviews management, business listings and SEO.

Compare options in Salon Reputation Management Software, Online Reputation Management Software and Review Management Software.

Verdict

Choose Reviewgrower if review requests, monitoring and response tools need to live together, especially if you are a single-location business or an agency seeking branded client services. Look elsewhere if your operation needs several locations or more users on an entry plan, or if the SMS caps do not match your outreach volume.