Trustmary
Trustmary automates customer feedback and review collection, displays reviews on websites, and makes customer experience information available to AI tools an…
What Trustmary is
Trustmary automates customer feedback and review collection, displays reviews on websites, and makes customer experience information available to AI tools and search engines. Its branded surveys can gather satisfaction ratings, open feedback, and review requests together. Automated reports, alerts, and AI analysis organize responses into themes and suggestions. Customizable review widgets require no coding and support review schema markup. Surveys and testimonial forms can be shared by URL, QR code, email, SMS in Europe, website or app embed, and email signature. Trustmary can import reviews from Google, Facebook, G2, Capterra, TripAdvisor, and Yelp, as well as from spreadsheets or manual entry. Native integrations include HubSpot, Pipedrive, QuickBooks, and Google Sheets; Zapier and Make offer additional connections. Its AI-optimized profile page presents customer experience and service information for tools including ChatGPT, Gemini, and Perplexity. A free plan is available, and Build Your Plan costs $26 a month, billed annually. Trustmary is based in Jyväskylä, Finland.
Good
- Surveys combine satisfaction, feedback, and review requests
- No-code widgets support review schema markup
- Imports reviews from six named platforms
- Native integrations include HubSpot and QuickBooks
- Includes a free plan
Watch out
- Build Your Plan is billed annually
- SMS distribution is specified for Europe
- Businesses cannot remove genuine reviews
Who it suits
Trustmary suits service-led B2B and B2C companies that regularly acquire customers and whose buyers consider past customer experiences. It is relevant to teams collecting reviews and publishing them on websites.
Verdict
Trustmary brings survey collection, review publishing, and feedback analysis together, with website widgets and several import and integration routes. Businesses should note the annual billing on the listed $26 plan and the limits on removing genuine reviews.
Plans and prices
From Trustmary's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Solo | — | 5 monthly survey responses · 200 monthly widget views · Import reviews · Add reviews to website · Collect feedback and reviews · Review Page |
| Build Your Plan | $26 a month | 10 monthly survey responses · 5,000 monthly widget views · Import reviews · Add reviews to website · Collect feedback and reviews · Review Page · billed annually |
| AI Visibility | €1,990 a year | 1 review source · up to 60 responses / year · AI-optimised profile page · manual collection by link, QR code or embed · chat support · €1,990 / year; prices excluding VAT |
| Starter | €2,990 a year | 120 responses / year · 3 review sources · review widgets · survey automations · Open API & Zapier · reporting and alerts · named support contact · €2,990 / year; prices excluding VAT |
| Business | €5,590 a year | 600 responses / year · 10 review sources · all integrations · whitelabel · 25,000 widget views / month · €5,590 / year; prices excluding VAT |
| Enterprise | €9,990 a year | 6,000 responses / year · 20 review sources · extended support · custom limits · 250,000 widget views / month · €9,990 / year; prices excluding VAT |
The facts
Each one read from Trustmary's own pages, with the date it was checked.
What it does
- AI visibility
- Its AI-optimised profile page publishes customer experience information and service details for AI tools including ChatGPT, Gemini, and Perplexity to read.checked 2 Oct 2026
- Analysis
- The platform offers automated reporting, smart alerts, and AI analyses that condense feedback into themes and tips.checked 2 Oct 2026
- Audience
- Trustmary says it is built for service-led B2B and B2C companies that continually acquire customers and whose buyers consider previous customers’ experiences.checked 2 Oct 2026
- Collection channels
- Surveys and testimonial forms can be distributed by unique URL, QR code, email, SMS in Europe, website or app embed, and email signature.checked 2 Oct 2026
- GDPR
- Trustmary’s data protection addendum identifies the customer as controller and Trustmary as processor for personal data processed on the customer’s behalf under the service.checked 2 Oct 2026
- Integrations
- Native integrations include HubSpot, Pipedrive, QuickBooks, and Google Sheets, with Zapier and Make available to connect more apps.checked 2 Oct 2026
- Paid from
- 26checked 20 Sep 2026
- Product
- Trustmary automates customer feedback and review collection, publishes reviews on websites, and makes customer experience data available to AI and search engines.checked 2 Oct 2026
- Review fairness
- Businesses cannot remove genuine reviews, though they can ask Trustmary to check a review that may violate its terms; Trustmary says it handles those requests impartially.checked 2 Oct 2026
- Review imports
- Automated review importing is supported from Google, Facebook, G2, Capterra, TripAdvisor, and Yelp, with spreadsheet and manual import also available.checked 2 Oct 2026
- Review widgets
- Trustmary provides customizable review widgets for websites that require no coding and support review schema markup.checked 2 Oct 2026
- Security
- Trustmary’s privacy policy says it uses administrative, organizational, technical, and physical safeguards and regularly tests systems and other assets for security vulnerabilities.checked 2 Oct 2026
- Support
- The company provides a Help Center and says its pricing tiers include onboarding support.checked 2 Oct 2026
- Surveys
- A branded survey can measure customer satisfaction, collect open feedback, and request authentic reviews in one flow.checked 2 Oct 2026
- Website compatibility
- Trustmary says it works with all website builders and content management systems.checked 2 Oct 2026
The company
- Founded
- 2016checked 28 Sep 2026
- Headquarters
- Jyväskylä, Finlandchecked 28 Sep 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
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