RestoreAssist
RestoreAssist is a restoration CRM for contractors in Australia and New Zealand, bringing inspections, reports, quotes, invoices, clients, teams, and complia…
What RestoreAssist is
RestoreAssist is a restoration CRM for contractors in Australia and New Zealand, bringing inspections, reports, quotes, invoices, clients, teams, and compliance into one workflow. Field teams can record photos, moisture readings, sketches, and voice notes offline, then sync them after reconnecting. Native Android and iOS apps provide camera, geolocation, network-state, filesystem, and sharing access. Reports cite indexed IICRC S500:2021 sections, and mould work includes 13 chapters of S520:2024. Guided photo captures are signed on the device with an Ed25519 key, and uploaded files are checked against a SHA-256 hash. Basic trial reports do not require an API key; users can also connect their own AI provider keys. Generated reports remain watermarked until users save edits and acknowledge ownership. RestoreAssist offers a 15-day trial and a monthly plan for A$99 a month. The monthly plan includes 50 inspection reports, 10 bonus reports in the first month, and unlimited Quick Fill; add-ons and report packs cost extra.
Good
- Offline field capture syncs when connectivity returns.
- Reports cite indexed IICRC S500:2021 sections.
- Guided photo evidence uses device signatures and hash checks.
- 15-day trial includes 50 inspection report credits.
Watch out
- No free plan; monthly access is 99.00 AUD.
- Add-ons and report packs cost extra.
- Several listed integrations are paid add-ons; others are in beta.
Who it suits
RestoreAssist suits restoration contractors, technicians, insurance assessors, and business operators who need to manage field documentation and reporting. It is available on Android, iOS, and the web.
Verdict
RestoreAssist combines restoration job administration with offline field capture and standards-referenced reports. The trial offers a way to try basic reporting, while ongoing monthly access and optional extras carry stated costs.
Plans and prices
From RestoreAssist's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free Trial | Free | 50 inspection report credits · 30 Quick Fill credits · Basic reports · No credit card required · $0 once, for 15 days |
| 8 Reports Pack | A$20, paid once | 8 additional reports · Requires $99 AUD monthly subscription · $20 per pack, when you buy one |
| 25 Reports Pack | A$50, paid once | 25 additional reports · Requires $99 AUD monthly subscription · $50 per pack, when you buy one |
| Monthly | A$99 a month | 50 inspection reports per month · 10 bonus reports on first month · Quick Fill unlimited · Add-ons and report packs cost extra · $99 per month |
| 60 Reports Pack | A$100, paid once | 60 additional reports · Requires $99 AUD monthly subscription · $100 per pack, when you buy one |
The facts
Each one read from RestoreAssist's own pages, with the date it was checked.
What it does
- AI key security
- The site says user API keys are encrypted with AES-256-GCM and returned to the browser only in masked form.checked 7 Oct 2026
- AI providers
- Basic reports on the trial work without an API key, while users can connect their own Anthropic or OpenAI key; the features page also names OpenRouter, Google Gemini, and a self-hosted Gemma endpoint for inspection reports.checked 7 Oct 2026
- Evidence integrity
- Guided photo captures are signed on the device with an Ed25519 key and the uploaded file is checked against a SHA-256 hash.checked 7 Oct 2026
- Field capture
- Field teams can capture photos, moisture readings, sketches, and voice notes offline and sync them when back online.checked 7 Oct 2026
- Hosting and data
- The privacy policy says data is stored on servers in Australia or the United States and describes HTTPS, encryption at rest, and access controls.checked 7 Oct 2026
- Integrations
- The site lists Xero, QuickBooks, MYOB, Ascora, and DR-NRPG connections as paid add-ons; it says MYOB, QuickBooks, and ServiceM8 are in beta.checked 7 Oct 2026
- Intended users
- The maker describes RestoreAssist as built for restoration contractors and says its occupational users include restoration technicians, insurance assessors, and business operators.checked 7 Oct 2026
- Privacy
- The maker says it does not sell personal information or use customer data to train AI models without explicit consent.checked 7 Oct 2026
- Purpose
- RestoreAssist is a restoration CRM connecting inspections, reports, quotes, invoices, clients, team, and compliance for Australian and New Zealand restoration professionals.checked 7 Oct 2026
- Report review
- AI-generated reports remain watermarked until the user saves edits and acknowledges ownership.checked 7 Oct 2026
- Report standards
- Reports cite indexed IICRC S500:2021 sections, and the product includes 13 chapters of S520:2024 for mould work.checked 7 Oct 2026
- Support
- The pricing page lists email support for both trial and monthly plan users, while the homepage advertises 24/7 support.checked 7 Oct 2026
The company
- Headquarters
- The privacy policy gives the operator's postal address as Brisbane, Queensland 4000, Australia.checked 7 Oct 2026
Where it runs
- Mobile apps
- Native iOS and Android builds provide camera, geolocation, network-state, filesystem, and system share-sheet access.checked 7 Oct 2026
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