ReceptionHQ
ReceptionHQ provides live virtual receptionists and call answering for businesses, with service available at night, on weekends, and during federal holidays …
What ReceptionHQ is
ReceptionHQ provides live virtual receptionists and call answering for businesses, with service available at night, on weekends, and during federal holidays as well as other times. Depending on the plan, staff can take messages, transfer calls, answer common questions, submit leads to a CRM, take orders, process payments, or schedule appointments. Messages arrive by email or SMS, and customers can manage the service through an online portal on a computer or smartphone. ReceptionHQ says its assistants can work with calendars, booking and practice management systems, CRMs, customer service software, collaboration tools, and webforms. Spanish-speaking receptionists are available during core business hours at no extra cost. Plans are paid and month-to-month, with no lock-in contract or cancellation fees. MessageExpress costs $25 a month, plus $1.99 per answered call and relevant sales tax. ReceptionistPlus costs $35 a month; MyAssistant and MyDiary each cost $49 a month, plus relevant sales tax. A seven-day free trial based on ReceptionistPlus includes message-taking, transfers, notifications, and portal access, with no credit card required.
Good
- Answers calls day or night, including weekends and holidays.
- Call messages arrive by email or SMS.
- Spanish-speaking receptionists available at no extra cost.
- Seven-day trial requires no credit card.
- Live reception plans have no lock-in contract.
Watch out
- No free plan is available.
- MessageExpress charges $1.99 per answered call.
- Relevant sales tax applies to listed plan prices.
- Personal information may be accessed outside the United States.
Who it suits
ReceptionHQ suits solo operators and businesses that need live call coverage, from small firms to large enterprises. Its listed industries include legal, healthcare, real estate, IT, financial services, and contracting.
Verdict
ReceptionHQ combines live call answering with plan-dependent services such as appointment scheduling, lead capture, and call transfers. Compare the plan’s included handling with your expected call needs, especially MessageExpress’s per-call charge.
Plans and prices
From ReceptionHQ's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| MessageExpress | $25 a month | message-taking · one message recipient or team · per-call pricing · per month; plus relevant sales tax; additional $1.99 per call answered |
| ReceptionistPlus | $35 a month | messages and call transfers · multiple staff or departments · per-call pricing · per month; plus relevant sales tax |
| MyAssistant | $49 a month | virtual assistance and lead capture · CRM input · per-minute pricing · per month; plus relevant sales tax |
| MyDiary | $49 a month | appointment scheduling and calendar management · per-minute pricing · per month; plus relevant sales tax |
The facts
Each one read from ReceptionHQ's own pages, with the date it was checked.
What it does
- Availability
- The company offers call answering day or night, including evenings, weekends, and federal holidays.checked 8 Oct 2026
- Call handling
- Depending on the plan, receptionists can take messages, transfer calls, answer FAQs, submit leads to a CRM, take orders, process payments, and schedule appointments.checked 8 Oct 2026
- Contract terms
- Live reception plans are month-to-month and have no lock-in contract or cancellation fees.checked 8 Oct 2026
- Integrations
- ReceptionHQ says its assistants can work with customers’ calendars, booking platforms, practice management systems, CRMs, customer service software, and collaboration tools; it can also use existing or custom webforms.checked 8 Oct 2026
- Intended customers
- ReceptionHQ says it serves businesses from solo operators and small businesses to large enterprises, including legal, healthcare, real estate, IT, financial, and contractor businesses.checked 8 Oct 2026
- Languages
- Spanish-speaking receptionists are available to assist callers during core business hours at no extra cost.checked 8 Oct 2026
- Notifications and portal
- Customers receive call messages by email or SMS and get access to an online client portal that works on desktop, laptop, or smartphone.checked 8 Oct 2026
- Pricing limits
- MessageExpress starts at $25 per month and also charges $1.99 per answered call; relevant sales tax applies to listed plan prices.checked 8 Oct 2026
- Privacy
- The privacy policy says personal information may be accessed by staff or third parties outside the United States, including in Australia, New Zealand, South Africa, or the United Kingdom.checked 8 Oct 2026
- Security
- ReceptionHQ’s privacy policy describes firewalls, password-protected system access, system patching, encryption of highly confidential data, and SSL/TLS where appropriate.checked 8 Oct 2026
- Service
- ReceptionHQ provides live virtual receptionists and call answering for businesses.checked 8 Oct 2026
- Support
- The company lists [email protected] for client portal login assistance.checked 8 Oct 2026
The company
- Headquarters
- Phoenix, Arizona, United Stateschecked 28 Sep 2026
Money
- Trial
- The seven-day free trial is based on ReceptionistPlus and includes message-taking, call transfers, notifications, and online portal access, with no credit card required.checked 8 Oct 2026
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