QuickReply.ai
QuickReply.ai is a platform for capturing website visitors and selecting personalized follow-up messages, channels and offers.
What QuickReply.ai is
QuickReply.ai is a platform for capturing website visitors and selecting personalized follow-up messages, channels and offers. Its listed channels include email, SMS, WhatsApp, RCS, Instagram and web chat, with a shared inbox for routing conversations and managing office hours and holidays. Stores can use welcome, exit, scratch, quiz and mystery-box popups to capture opt-ins and review reporting. Automation covers broadcasts, abandonment flows, order updates, repeat-purchase reminders and chatbots with human handoff. AI agents can choose follow-ups based on shopper activity and adjust the offer, timing and channel. The platform also offers template management, workflow automation and personalized variables. Plans from Popup + AI Agents include 150+ native integrations; listed connections include Shopify, HubSpot, Salesforce, Freshdesk, Razorpay and Zapier. QuickReply says its infrastructure and databases are hosted in AWS’s Mumbai region, and that it does not use customer data to train its own AI models. Pricing is available on request, and there is no free plan.
Good
- Shared inbox covers multiple channels and conversation routing.
- Popup formats include opt-in capture and reporting.
- AI agents adapt offers, timing and channels to shopper activity.
- Plans include 150+ native integrations.
- Supports broadcasts, order updates and repeat-purchase reminders.
Watch out
- No free plan is listed.
- Pricing is available only on request.
Who it suits
It suits online stores looking to collect opt-ins, engage customers or manage retention across multiple channels. Stores without a retention team may find the managed-services plan relevant.
Verdict
QuickReply.ai combines visitor capture, multichannel messaging and automation for online stores. Consider whether its on-request pricing and paid-only model fit your needs.
Plans and prices
From QuickReply.ai's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Popup + AI Agents | Priced on request | Popup only features · AI agents · post-click optimization · shopper journeys across email, SMS, WhatsApp and RCS |
| Popup + AI Agents + Managed Services | Priced on request | AI agent features · marketing expert · ongoing optimization · setup and campaign management · dedicated account manager |
| Popup only | Priced on request | Opt-in popups · capture and click reporting · email and phone number capture |
The facts
Each one read from QuickReply.ai's own pages, with the date it was checked.
What it does
- AI agents
- Its AI agents select follow-up messages based on shopper activity and can adjust the offer, timing and channel.checked 3 Oct 2026
- AI data use
- QuickReply says it does not use Customer Data to train its own AI models and does not intentionally enable third-party AI providers to use it to train general-purpose or foundation models.checked 3 Oct 2026
- Automation
- The platform supports broadcasts, abandonment flows, order updates, repeat-purchase reminders and chatbots with human handoff.checked 3 Oct 2026
- Channels
- Its pricing page lists email, SMS, WhatsApp, RCS, Instagram and web chat as supported channels.checked 3 Oct 2026
- Data location
- Its privacy policy says its primary production infrastructure and databases are hosted on AWS in the Mumbai, India region.checked 3 Oct 2026
- Integration examples
- The integrations directory lists Shopify, HubSpot, Salesforce, Zoho CRM, Freshdesk, Google Analytics, Razorpay and Zapier among its connections.checked 3 Oct 2026
- Integrations
- The pricing page states that plans from Popup + AI Agents include 150+ native integrations with Shopify, payment gateways, shipping partners, CDPs and CRMs.checked 3 Oct 2026
- Intended customers
- The pricing page describes the plans for online stores, including stores building an opt-in list, growing customer engagement or lacking a retention team.checked 3 Oct 2026
- Popups
- Popup formats include welcome, exit, scratch, quiz and mystery-box popups, with opt-in capture and reporting.checked 3 Oct 2026
- Product
- QuickReply describes itself as a platform for capturing website visitors and choosing personalized follow-up messages, channels and offers.checked 3 Oct 2026
- Security
- QuickReply says it maintains ISO 27001 certification and undergoes SOC 2 Type II assessment.checked 3 Oct 2026
- Shared inbox
- The platform provides one shared inbox across channels with conversation routing, office hours and holiday handling.checked 3 Oct 2026
- Support
- The contact page offers help by email at [email protected] and lists India and Singapore phone numbers.checked 3 Oct 2026
The company
- Company entities
- The site footer identifies QuickReply Private Limited as the parent company in Singapore, alongside Indian entities QuickReply Technologies India Private Limited and IntelliTicks Technologies Private Limited.checked 3 Oct 2026
- Headquarters
- New Delhi, Indiachecked 28 Sep 2026
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