Pool IQ

Overview

Pool IQ is pool-service software for operators who want route planning, chemistry records, invoicing, and AI tools in one workflow. It is best suited to teams that need field records and route operations alongside business analysis, though its AI quotas vary sharply by plan. A free tier makes it possible to start small, while larger teams can scale client and technician capacity through paid plans.

Key features

Routes and field records

Daily route planning includes drag-and-drop stop ordering, drive-time estimates, and GPS navigation. That combination should help route managers organize visits and technicians move between stops, while chemistry logs capture chlorine, pH, alkalinity, CYA, and calcium. Pool IQ turns those readings into a 0–100 pool health score, a useful summary alongside the underlying measurements rather than a replacement for them.

Service logging works offline on every plan and syncs when connectivity returns, a practical advantage for technicians working where a connection is unreliable. CSV import covers client and route data; assisted onboarding is included on Business and higher plans, making those tiers more suitable for teams migrating established operations.

AI and business tools

AI tools cover chemistry forecasting, profitability analysis, route optimization, anomaly and algae detection, and natural-language business questions. Those capabilities extend the product beyond dispatch and recordkeeping, but usage is capped on most tiers: Free includes 3 standard AI uses monthly, Pro 50, Business 300 standard and 50 premium, Enterprise 800 standard and 150 premium, and Corporate 2,000 standard and 400 premium. Unlimited removes the standard-AI cap but still limits premium AI to 600 monthly.

Pool IQ includes work orders, a customer portal, and invoicing. QuickBooks invoice syncing starts at Pro, so businesses that need that connection must move beyond the free plan. Payments run through Stripe; Pool IQ says it does not retain full card numbers or bank details on its servers. Data is transmitted over HTTPS/TLS and encrypted at rest.

Pricing

Pool IQ has a free plan and six paid tiers. The free option is genuinely usable for a solo operator testing a small route: it costs nothing, lasts forever, requires no credit card, and allows 25 clients, one technician, 90 days of service history, and 3 standard AI uses monthly. It excludes the larger client capacity, extended history, and QuickBooks integration available on paid plans.

• Pro — $29 a month: Fits a small operation with up to 200 clients and three technicians. It adds unlimited service history, raises standard AI to 50 monthly uses, and includes QuickBooks integration on paid plans from this tier.
• Business — $79 a month: Suits a growing team of up to 10 technicians and 500 clients. Its 300 standard and 50 premium AI uses monthly offer a substantial increase, and assisted onboarding begins here.
• Enterprise — $149 a month: Provides capacity for up to 1,000 clients and 25 technicians, with 800 standard and 150 premium AI uses monthly. This fits a larger operation needing more room than Business; the price is shown monthly.
• Corporate — $249 a month: Raises limits to 5,000 clients and 100 technicians, with 2,000 standard and 400 premium AI uses monthly. Priority support and a dedicated account manager make it the clearest fit for a large organization needing direct account help; the price is shown monthly.
• Unlimited — $499 a month: Removes client, technician, and standard AI caps, but premium AI remains limited to 600 monthly uses. It is the choice for teams that have outgrown fixed operational limits; the price is shown monthly.

There is no free trial. The Pro and Business prices are billed monthly; Enterprise, Corporate, and Unlimited show monthly prices. After cancellation, customers have 90 days to export service logs, client records, and invoices before permanent deletion.

Platforms

Pool IQ supports Android, iOS, and web. Its mobile apps cover field use, with offline logging available across all plans.

Who it's for

Pool IQ is a strong fit for solo pool operators and service teams that want routes, chemistry records, invoicing, and customer-facing tools together. Pro is the natural starting point for a small crew needing QuickBooks syncing or longer service history; Business and above make more sense for growing teams that need additional seats, AI usage, or assisted migration. Operators who need only a small route can stay on Free, but its 25-client and one-technician ceilings leave little room to grow.

Pros and cons

• Pro: Offline service logging is included on every plan, so field teams can keep records even without a connection.
• Pro: Route planning combines stop ordering, drive-time estimates, and navigation with chemistry records and a pool health score.
• Pro: The free tier has no card requirement and supports 25 clients, giving solo operators a low-commitment way to begin.
• Con: QuickBooks syncing starts at Pro, so free users cannot use that workflow.
• Con: AI usage is capped on every tier except standard AI on Unlimited, and premium AI remains capped even there.
• Con: Free allows only one technician and 90 days of service history, making it restrictive for a growing business.

Alternatives

For a broader set of pool-service choices, start with Pool Service Software.

• Pool Service Software (PSS) is worth comparing if a very low per-property price matters: it has a free plan for up to 10 properties, while Wave Maker is $0.95 a month per property for 101 or more properties.
• PoolBoss suits buyers who want an API platform option or a free plan capped at 20 pools; it also offers a free trial.
• OneBookPlus is another freemium option for web and iOS.
• Paythepoolman is a paid alternative with a free trial and Android, iOS, and web support.
• Pool Office Manager is a paid alternative with a free trial, API support, and separately priced additional-user and QuickBooks Online integration options.
• QuoteIQ is a paid alternative with a free trial; its Essentials plan is $29.99 a month for one user and 500 IQ Credits monthly.
• PoolDial charges $2 per serviced pool per month, with a 40 USD monthly minimum, and includes unlimited users and all features.
• ServBuilder is a paid option with a free trial; its Starter plan costs $79 a month for up to 25 active jobs and five team members.

Verdict

Choose Pool IQ if your pool-service operation needs route planning, chemistry tracking, offline field logging, and business tools in one product, with room to expand from a free solo setup to large teams. Its main advantage is that mix of operational coverage and AI-assisted analysis; its main drawback is that AI quotas and client or technician limits make careful tier selection essential. Look elsewhere if you need uncapped premium AI or a simpler per-property pricing model.