PoolCarePRO
PoolCarePRO is a pool service management application for pool-care businesses and service professionals.
What PoolCarePRO is
PoolCarePRO is a pool service management application for pool-care businesses and service professionals. Its tools cover recurring service plans, route scheduling, work orders, chemical readings, technician mobile use, customer profiles, and invoicing. Profiles can hold equipment details, service history, repairs, gate codes, and photos. Technicians can enter and track chemistry levels on mobile devices, including over a 4G connection without WiFi. Service templates send automatic email or SMS notifications when visits are scheduled or completed, with options to include chemical results and treatments. Reports cover accounting, customers, services, and work orders, and can be exported in various formats. The application generates invoices and monthly statements for mail or email; online card processing, Authorize.Net payments, and invoice printing and mailing are add-ons. PoolCarePRO is a cloud-based web application available on Android, iOS, and web. Monthly plans are $39.95 a month for PRO, $49.95 a month for PREMIUM, $69.95 a month for GOLD, and $99.95 a month for PLATINUM. A 30-day trial includes full application access and support, with no credit card required.
Good
- Customer profiles can store equipment, repairs, and photos.
- Automatic email and SMS service notifications are available.
- Mobile technicians can track chemistry without WiFi over 4G.
- Reports cover accounting, customers, services, and work orders.
- A 30-day full-access trial requires no credit card.
Watch out
- There is no free plan.
- Online credit card processing is an add-on.
- Plans are billed monthly, starting at $39.95 a month.
- Support hours are Monday through Friday, 8 AM to 4 PM Arizona time.
Who it suits
PoolCarePRO suits pool service businesses that need to coordinate recurring visits, technicians, customer records, and billing. Its different user-account tiers may fit businesses of varying sizes.
Verdict
PoolCarePRO brings scheduling, field records, customer communication, reporting, and invoicing into a pool-service management application. Consider whether the monthly plan tier and optional billing add-ons match your operation; the 30-day trial offers a way to assess the full application first.
Plans and prices
From PoolCarePRO's own pricing page, checked 8 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| PRO | $39.95 a month | 3 User Accounts · Ideal for the startup business · per month |
| PREMIUM | $49.95 a month | 10 User Accounts · Ideal for the growing small business · per month |
| GOLD | $69.95 a month | 20 User Accounts · Ideal for the mid-size business · per month |
| PLATINUM | $99.95 a month | 40 User Accounts · Supports the large regional enterprise · per month |
The facts
Each one read from PoolCarePRO's own pages, with the date it was checked.
What it does
- Access controls
- Administrators can create user groups and assign access to features according to staff responsibilities.checked 8 Oct 2001
- Customer profiles
- Customer profiles can include pool equipment, service history, repairs, gate codes, and photos.checked 8 Oct 2001
- Mailing add-on
- PoolCarePRO can print and mail invoices monthly as an add-on service available with any membership level.checked 8 Oct 2001
- Mobile field use
- Technicians can enter and track chemistry levels on mobile devices, and the page says the app works over a 4G connection without WiFi.checked 8 Oct 2001
- Payment integration
- PoolCarePRO offers online payments through Authorize.Net as an add-on feature.checked 8 Oct 2001
- Privacy
- The privacy statement says customer email addresses and personal customer information are not distributed or shared with third parties.checked 8 Oct 2001
- Purpose
- PoolCarePRO is a pool service management application designed for pool care service businesses and pool service professionals.checked 8 Oct 2001
- Reporting
- Reports cover accounting, customers, services, work orders, and more, and can be exported in various formats.checked 8 Oct 2001
- Security
- The security statement describes SSL encryption, unique usernames and passwords, encoded session IDs, and hosting with a firewall.checked 8 Oct 2001
- Service notifications
- Templates can send customers automatic email and SMS notifications when services are scheduled or completed, with options to include chemical test results and treatments.checked 8 Oct 2001
- Support
- Technical support hours are Monday through Friday, 8 AM to 4 PM Arizona time, with email and call or text contact options listed.checked 8 Oct 2001
- Web access
- PoolCarePRO describes itself as a cloud-based web application accessible from any Internet-connected device, with no software to install.checked 8 Oct 2001
Money
- Billing
- The application generates invoices and monthly statements for mail or email, and online credit card processing is an add-on available to all membership levels.checked 8 Oct 2001
- Trial
- The maker offers the full application with full support free for 30 days and says no credit card is required.checked 8 Oct 2001
The company
- Founded
- 2004checked 28 Sep 2001
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