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Pool Office Manager

Pool Office Manager (POM) is software for seasonal pool service and repair companies, combining scheduling, inventory, chemicals, quotes, contracts, invoicin…

Place
#10 of 25
Score
6.8
Pool Office Manager's website

What Pool Office Manager is

Pool Office Manager (POM) is software for seasonal pool service and repair companies, combining scheduling, inventory, chemicals, quotes, contracts, invoicing, and reporting. It handles recurring and one-off jobs, weather delays, technician status, job progress, and route optimization. Its iOS and Android app syncs job details with the office and includes a chemistry calculator that works from entered readings. Inventory tracking covers chemicals and parts held in warehouses or vehicles, with barcode scanning. GPS tools provide live tracking, historical location records, and map-based appointment views. For billing, POM creates one-off, recurring, and bulk invoices, supports custom chemical billing, and offers two-way QuickBooks synchronization. CRM tools cover text and email quotes, digital signatures, automatic contract storage, and conversion from quote to job to invoice. The platform also includes customizable service reports, job-cost and service-time analysis, and an API for exchanging data with accounting and business systems. Pricing starts at $125/mo, with a 30-day trial. The terms list a $10.00 monthly texting fee plus $0.02 per SMS message or picture sent through the application.

Good

  • Handles recurring and one-off jobs.
  • Mobile app is available for iOS and Android.
  • Inventory tracking includes barcode scanning.
  • QuickBooks Online, QuickBooks Desktop, and Stripe are listed integrations.
  • Offers GPS tracking and map-based appointment views.

Watch out

  • Starts at $125/mo.
  • Texting costs $10.00 monthly plus $0.02 per message or picture.
  • Hosted service availability is intended to be at least 99.0% monthly, subject to exceptions.

Who it suits

POM is intended for seasonal pool service and repair businesses that need scheduling, field-service tools, inventory, customer management, and invoicing in one system. Its mobile app supports technicians using phones or tablets.

Verdict

Pool Office Manager brings pool-service scheduling, field work, inventory, CRM, and billing together, with mobile tools for technicians. Consider the listed starting price and separate texting fees when assessing its costs.

Plans and prices

From Pool Office Manager's own pricing page, checked 1 Oct 2001.

All about pricing
PlanPriceWhat it gives you
Additional user$25 a monthper additional user · seasonal users can be deactivated · $25 /mo
QuickBooks Online integration$25 a monthoptional integration add-on · +$25/mo
First user$125 a monthfirst user · month-to-month · unlimited customers, jobs and pictures · $125 /mo

The facts

Each one read from Pool Office Manager's own pages, with the date it was checked.

What it does

Availability
The terms state that hosted services are intended to be available at least 99.0% of the time per calendar month, subject to listed exceptions.checked 1 Oct 2001
Chemical calculator
The mobile tools include an integrated chemistry calculator that calculates dosing from entered readings.checked 1 Oct 2001
CRM
CRM capabilities include text and email quotes, instant digital signatures, automatic contract storage and quote-to-job-to-invoice conversion.checked 1 Oct 2001
GPS
The product provides live GPS tracking, historical location records and map-based appointment views.checked 1 Oct 2001
Integrations
The site lists QuickBooks Online, QuickBooks Desktop and Stripe integrations.checked 1 Oct 2001
Inventory
Inventory features track chemicals and parts by warehouse or vehicle and include integrated barcode scanning.checked 1 Oct 2001
Invoicing
POM creates one-off, recurring and bulk invoices and supports QuickBooks two-way synchronization and custom chemical billing.checked 1 Oct 2001
Messaging fees
The terms list a $10.00 monthly texting fee plus $0.02 per SMS message or picture sent through the application.checked 1 Oct 2001
Purpose
Pool Office Manager is software for seasonal pool service and repair companies that combines scheduling, chemicals, inventory, quotes, contracts, invoicing and reporting.checked 1 Oct 2001
Reporting and API
POM offers customizable service reports, job-cost and service-time analysis, plus an API for data exchange with third-party accounting and business systems.checked 1 Oct 2001
Scheduling
The platform supports recurring and one-off jobs, weather and delay handling, real-time technician status and job progress, and route optimization.checked 1 Oct 2001
Security
The pricing page states that the service uses cloud-based infrastructure, encrypted data and automatic backups.checked 1 Oct 2001
Support
Support is offered through a support center, [email protected] and phone number 614-710-0074 ext 3.checked 1 Oct 2001

The company

Founded
2014checked 28 Sep 2001
Headquarters
4179 Lyman Dr, Columbus, OH 43026, United Stateschecked 28 Sep 2001

Where it runs

Mobile app
POM provides a mobile app for iOS and Android, accessible by phone and tablet, with job details synchronized to the office.checked 1 Oct 2001

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