PoolDial
PoolDial is software for pool service businesses to manage routes, service records, water chemistry, customers, and billing.
What PoolDial is
PoolDial is software for pool service businesses to manage routes, service records, water chemistry, customers, and billing. Route planning includes technician assignments, stop counts, drive times, drag-and-drop scheduling, and route optimization. The mobile app handles route stops, service checklists, chemical readings, and work orders, and can sync updates after offline work. PoolDial records readings and chemicals in each pool’s service history and calculates dosing recommendations based on current readings and pool volume. Billing includes invoices, online payments, recurring billing, reminders, and QuickBooks sync; customers can also use a portal to view billing and service history. An AI receptionist answers calls, captures caller and job details, then sends a summary or notification for follow-up. The whole-platform plan costs $2 a month per serviced pool, with a $40 monthly minimum covering 20 pools. It includes unlimited users and all features, with a 3.2% + $0.30 fee per card transaction. The monthly minimum continues in the offseason, and there is no seasonal pause rate. A 14-day trial is offered; there is no free plan.
Good
- Route planning includes assignments and route optimization.
- Mobile app syncs updates after offline work.
- Calculates chemical dosing from readings and pool volume.
- Includes invoicing, recurring billing, and QuickBooks sync.
Watch out
- No free plan; a 14-day trial is offered.
- $40 monthly minimum continues during the offseason.
- Card transactions incur a 3.2% + $0.30 fee.
Who it suits
PoolDial is aimed at pool service businesses and professionals managing routes, technicians, service records, and billing. Its tools cover both mobile field work and customer billing access.
Verdict
PoolDial combines route management, field service records, chemistry tracking, and billing for pool service operations. Factor in the $40 monthly minimum and transaction fee when considering its per-pool pricing.
Plans and prices
From PoolDial's own pricing page, checked 3 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Whole platform | $2 a month | Unlimited users and all features included · 3.2% + $0.30 per card transaction · Per serviced pool, per month; $40 monthly minimum (20 pools). |
The facts
Each one read from PoolDial's own pages, with the date it was checked.
What it does
- AI receptionist
- The AI receptionist answers calls, captures caller and job details, and sends the business a summary or notification for follow-up.checked 3 Oct 2001
- Call data retention
- Call recordings and transcripts are typically retained for 90 days unless the account is configured for a different retention period.checked 3 Oct 2001
- Chemical tracking
- PoolDial logs water readings and chemicals, retains readings in pool service history, and calculates dosing recommendations from current readings and pool volume.checked 3 Oct 2001
- Customer portal
- The customer portal provides self-service access to billing and service history.checked 3 Oct 2001
- Import and export
- PoolDial supports CSV imports and says customers can export business data including customers, invoices, and service logs.checked 3 Oct 2001
- Integrations
- The pricing page lists QuickBooks as included with invoicing, payments, and other core platform features.checked 3 Oct 2001
- Intended users
- PoolDial describes itself as software for pool service businesses and pool professionals, including businesses growing from an initial customer base to a crew.checked 3 Oct 2001
- Product
- PoolDial provides pool service software for managing routes, service records, chemistry, customers, and billing.checked 3 Oct 2001
- Routing
- Route planning includes technician assignments, stop counts, drive times, drag-and-drop scheduling, and route optimization.checked 3 Oct 2001
- Security
- PoolDial's privacy policy says it uses encryption for data in transit and at rest, security audits and monitoring, access controls, and secure data centers.checked 3 Oct 2001
- Support
- PoolDial says its team typically replies within a few hours and offers in-app chat and email support.checked 3 Oct 2001
Money
- Billing
- Billing features include invoices, online payments, recurring billing, reminders, and QuickBooks sync.checked 3 Oct 2001
- Notable billing limit
- The $40 monthly minimum continues during the offseason, and PoolDial says it does not currently offer a seasonal pause rate.checked 3 Oct 2001
The company
- Headquarters
- Tempe, Arizona, United Stateschecked 28 Sep 2001
Where it runs
- Mobile app
- The mobile app supports route stops, service checklists, chemical readings, and work orders, and can sync updates after offline work.checked 3 Oct 2001
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