Pendula
The facts below are what the maker publishes about Pendula, checked and dated. Our editors have not written about it yet.
Plans and prices
From Pendula's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter | A$2 a month | 1 AI Agent · 3 pre-built templates · 1 integration · 1000 outcomes included monthly · overage: $2 per outcome based on 6 interactions · Email, SMS & WhatsApp · Unlimited seats · $24k paid annually (min 12 months) |
| Builder | A$5 a month | 3 AI Agents · 9 pre-built templates total · 3 integrations · 4000 outcomes included monthly · overage: $2 per outcome based on 6 interactions · Email, SMS & WhatsApp · Unlimited seats · $60k paid annually (min 12 months) |
| Scaler | Priced on request | Unlimited AI Agents · Custom-built templates · Customisable integrations · Unlimited outcomes · Any channel (Voice, Social, Custom APIs) · Unlimited seats · Custom development & white-labelling · SLA guarantees · Custom; volume discounts available |
The facts
Each one read from Pendula's own pages, with the date it was checked.
What it does
- AI agents
- Pendula AI Agents handle customer interactions across channels and can hand conversations to human agents with context and conversation history.checked 11 Oct 2026
- AI data handling
- The AI Agent pricing page states that customer data remains private and is not used for model training.checked 11 Oct 2026
- Audience
- The platform is presented for marketing and customer experience teams, including teams in financial services, education, telecommunications, and utilities.checked 11 Oct 2026
- CRM integrations
- multiplechecked 22 Sep 2026
- Customer journeys
- Yeschecked 22 Sep 2026
- Email automation
- Yeschecked 22 Sep 2026
- Integrations
- Pendula says its Integrations Hub connects to more than 80 external applications and can access or update customer data from connected sources.checked 11 Oct 2026
- Journey builder
- Its no-code Workflow Studio supports drag-and-drop journey creation with branching logic, condition-based messaging, and time-sensitive prompts.checked 11 Oct 2026
- Lead scoring
- Yeschecked 22 Sep 2026
- Limits
- Starter and Builder include monthly outcome allowances, with listed overage charges of $2 per outcome; the pricing page defines an outcome as typically involving six message exchanges.checked 11 Oct 2026
- Messaging
- The Engagement Hub supports two-way communications through SMS, email, WhatsApp, push notifications, and RCS.checked 11 Oct 2026
- Product
- Pendula describes itself as an all-in-one customer engagement platform for unifying data, orchestrating journeys, and engaging customers across channels.checked 11 Oct 2026
- Security
- Pendula says it maintains ISO 27001 and SOC 2 Type 2 certifications and tracks applicable regulations including UK GDPR, SOC 2, and HIPAA.checked 11 Oct 2026
- Support
- All listed AI Agent tiers include a dedicated customer success manager and priority support and training; the Scaler tier includes premium support.checked 11 Oct 2026
Money
- AI agent trial
- Pendula says customers can contact its team about trial options, custom demos, and proof-of-concept projects before annual commitment.checked 11 Oct 2026
- Free plan
- Nochecked 22 Sep 2026
The company
- Company history
- Pendula says it was founded in Sydney in 2017.checked 11 Oct 2026
- Founded
- 2017checked 28 Sep 2026
- Headquarters
- Pendula lists its Sydney headquarters at Level 1, 355 Crown Street, Surry Hills, NSW 2010, Australia.checked 11 Oct 2026
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