PAM Wellbeing

Overview

PAM Wellbeing combines an employer wellbeing app with an Employee Assistance Programme (EAP) for staff who want both everyday resources and routes to personal support. It is best suited to organisations looking for digital wellbeing tools alongside counselling and practical assistance, rather than individuals seeking an app they can join independently.

Its breadth is the main advantage: wellbeing content, goal-setting tools and confidential EAP support sit within one employer-provided service. The constraint is equally clear: employees need an organisation code, and organisations must request custom pricing.

Key features

The Champion Health app and web portal cover mental, physical, financial and social wellbeing. Risk assessments and goal setting can guide people toward relevant resources, while habit tracking helps turn goals into ongoing routines. Online CBT, mindfulness courses, resilience resources, expert learning, sleep and nutrition advice, and a virtual gym offer options beyond articles and videos.

Tailored programmes, company challenges, masterclasses, webinars, podcasts, recipes and workout videos give employers a varied set of ways to engage staff. That range is useful for organisations trying to support different interests and needs; it is not a substitute for individual clinical support when that is required.

The EAP provides a 24/7/365 helpline, live chat, email, online contact and callback options, with access in more than 200 languages. Short-term counselling is available by telephone, video and in person. The most popular service level includes up to six telephone or video sessions per employee; enhanced cover can include up to four CBT sessions or eight digital CBT sessions. Employees should therefore check which service level their organisation provides before relying on a particular counselling allowance.

Practical legal, family-care and financial information, management consultancy, trauma support and referrals to specialist services broaden the EAP beyond counselling. Its app and portal are included in core EAP models and provide risk assessment and goal-setting tools, downloadable leaflets, stress-management tools, health-condition advice and other wellbeing resources.

PAM says individual EAP use remains confidential, while employers receive generalised, aggregated workforce usage data. Anonymised app data can also help organisations understand workforce health profiles and shape wellbeing initiatives. Integration with PAM occupational health services, including return-to-work support and onsite health screening, may suit employers already using those services.

Pricing

PAM Wellbeing is a paid service with custom pricing. Organisations need to request a quote; there is no individual sign-up price to compare. That employer-led model may suit organisations arranging a broader staff benefit, but it gives employees no standalone purchase route and leaves the cost dependent on the organisation’s requirements.

Platforms

The service is available on Android, iOS and the web, including a desktop portal. Registration requires an organisation code supplied by the employer, so platform availability does not mean an employee can access the service without workplace provision.

Who it's for

PAM supports public, private and charity-sector organisations of all sizes in the UK and overseas. It is a stronger fit for employers seeking wellbeing resources and an EAP together, particularly where confidential counselling, practical advice and integration with PAM occupational health services matter. It is not the right choice for someone looking to buy a personal wellbeing app without employer access.

Pros and cons

• Pros: Broad wellbeing coverage, from habit tracking and online CBT to sleep and nutrition guidance, gives employees several ways to engage.
• Pros: EAP access spans round-the-clock helpline support, multiple contact channels, more than 200 languages and short-term counselling.
• Pros: Aggregated workforce reporting gives employers insight while individual EAP use remains confidential.
• Cons: An organisation code is required, ruling out independent access for individuals.
• Cons: Custom pricing means employers must request a quote rather than compare a published price.
• Cons: Counselling allowances depend on the service level, so employees may not receive the same session limits across organisations.

Alternatives

For a wider comparison, browse Employee Assistance Program Software.

• Optum Global EAP is another paid Android, iOS and web EAP; choose it if you want to compare another organisation-led option.
• TELUS Health EAP is a paid Android, iOS and web service tailored to the organisation’s needs; it may suit employers seeking a tailored EAP.
• Acentra Health Employee Assistance Program has a free plan and web access, making it worth considering if a free tier is a priority.
• ESI Employee Assistance Group is a paid Android, iOS and web option with employer-paid plans, including one tailored for public safety employees; consider it when that workforce focus fits.
• HealthHero EAP publishes an Essentials price of £0.34 a year, billed at £0.34 per person per month plus VAT on a one-year term with 175 employees. Its plan includes up to six or eight counselling sessions per referral; compare its published entry price and session terms with PAM’s custom quote.
• Health Assured Wisdom Wellbeing publishes a Core price of £1.30 a month, billed per person per month plus VAT on a 60-month term with 100+ employees, with a 24/7 confidential telephone helpline and six online counselling sessions. It may suit organisations able to commit to that term and workforce threshold.
• MCL Medics EAP offers a tailored employer quote with pricing that scales to workforce size; consider it if that pricing approach suits your organisation.
• Spectrum.Life EAP+ starts with a Mental Health Essentials plan that includes Foundation EAP, an AI companion, a structured intervention pathway and a workplace portal; compare it if those features are the priority.

Verdict

PAM Wellbeing is a good fit for organisations that want everyday wellbeing resources and confidential EAP support under one employer-provided service. Its strongest reason to choose it is the combination of varied digital tools, multilingual round-the-clock contact and counselling options. Look elsewhere if employees need independent access, or if your organisation needs a published price before starting a comparison.