MCL Medics EAP
MCL Medics EAP is an employer-funded employee assistance programme for personal and work-related issues that may affect attendance or performance.
What MCL Medics EAP is
MCL Medics EAP is an employer-funded employee assistance programme for personal and work-related issues that may affect attendance or performance. Confidential support is available around the clock throughout the year through phone, app, video chat, and onsite crisis response. Counselling covers anxiety, depression, stress, bereavement, and relationship difficulties; clinical triage is provided within two working days, with therapy typically beginning within seven days. Employees can also get legal information and guidance on finances and debt, including budgeting and creditor negotiation. Managers have a dedicated 24/7 line for difficult conversations, team conflicts, and return-to-work planning. Workplace incident response and trauma counselling include EMDR and trauma-focused CBT. The EAP shares a clinical governance framework and referral pathways with occupational health services. Individual use is not disclosed to employers; employers receive anonymised, aggregated usage information and management reports. MCL Medics has delivered occupational health and employee assistance services in the UK since 1999. Pricing is on request and tailored to workforce size.
Good
- Confidential support is available 24 hours a day, 365 days a year.
- Counselling covers several personal and work-related difficulties.
- Managers have a dedicated 24/7 support line.
- Employers receive anonymised, aggregated usage data.
- Onsite crisis response is available.
Watch out
- Pricing is provided on request.
- There is no free plan.
Who it suits
The programme suits organisations seeking confidential employee support for personal or work-related concerns, including in policing, local government, higher education, and the private sector. It also provides a dedicated support line for managers.
Verdict
MCL Medics EAP combines employee counselling and practical guidance with manager support and workplace crisis response. Organisations must request a tailored price, and individual use is not shared with employers.
Plans and prices
From MCL Medics EAP's own pricing page, checked 4 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| MCL Medics EAP | Priced on request | Price scales to workforce size · Per employee per annum; tailored quote within 24 hours, with no obligation. |
The facts
Each one read from MCL Medics EAP's own pages, with the date it was checked.
What it does
- Accreditation
- The EAP is EAPA-accredited, and the company describes its occupational health services as SEQOHS-certified.checked 4 Oct 2001
- Availability
- Confidential employee support is available 24 hours a day, 365 days a year.checked 4 Oct 2001
- Confidentiality and reporting
- Individual use is not disclosed to employers; employers receive anonymised, aggregated utilisation data and management information reports.checked 4 Oct 2001
- Counselling
- Structured counselling covers anxiety, depression, stress, bereavement and relationship difficulties, with clinical triage within two working days and therapy typically starting within seven days.checked 4 Oct 2001
- Crisis and trauma response
- The service provides workplace incident response and trauma counselling, including EMDR and trauma-focused CBT.checked 4 Oct 2001
- Legal and financial support
- The programme offers legal information and financial and debt management guidance, including budgeting support and creditor negotiation guidance.checked 4 Oct 2001
- Manager support
- Managers can use a dedicated 24/7 support line for difficult conversations, team conflicts and return-to-work planning.checked 4 Oct 2001
- Occupational health integration
- MCL Medics says its EAP and occupational health services share a clinical governance framework and direct referral pathways.checked 4 Oct 2001
- Purpose
- The employer-funded programme supports employees with personal and work-related issues that could affect attendance or performance.checked 4 Oct 2001
- Security
- MCL Medics lists ISO/IEC 27001 certification among its certifications and accreditations.checked 4 Oct 2001
- Who it serves
- The EAP supports organisations across policing, local government, higher education and the private sector.checked 4 Oct 2001
Where it runs
- App
- MCL Medics says its bespoke EAP app comes as standard; the official site links to an EAP app download but does not state its supported operating systems on the opened pages.checked 4 Oct 2001
The company
- Company background
- MCL Medics says it has delivered occupational health and employee assistance services across the UK since 1999.checked 4 Oct 2001
- Founded
- 1999checked 28 Sep 2001
- Headquarters
- Southport, United Kingdomchecked 28 Sep 2001
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