Ooma Enterprise
The facts below are what the maker publishes about Ooma Enterprise, checked and dated. Our editors have not written about it yet.
Plans and prices
From Ooma Enterprise's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Standard | $19.99 a month | Business telephony · 50+ calling features · unlimited calling in the U.S., Canada and Mexico · desktop and mobile app · 24×7 North American-based support · Per User / Per Month |
| Enhanced | $27.99 a month | Everything in Standard · video meetings · call recording · voicemail transcription · CRM integration · business analytics · open API framework · Per User / Per Month |
| Call Center | $49.99 a month | Everything in Enhanced · automatic call distribution · IVR · unlimited call queues · skills-based routing · real-time reporting and wallboards · Per User / Per Month |
The facts
Each one read from Ooma Enterprise's own pages, with the date it was checked.
What it does
- Auto attendant
- Yeschecked 22 Sep 2026
- Call center
- Call Center features include intelligent routing, visual drag-and-drop call flows, ACD, IVR, skills-based routing and ring groups.checked 12 Oct 2026
- Call routing
- customchecked 22 Sep 2026
- Communications
- Its desktop and mobile apps support voice calls, chat, text messaging and video meetings.checked 12 Oct 2026
- Customer calling
- Ring Groups can help route calls so they are answered promptly, and Caller Info Match can surface customer insights for employees.checked 12 Oct 2026
- Flexible deployment
- Ooma says it can recommend hybrid environments combining SIP trunking, Microsoft Teams, POTS replacement, call center or full UCaaS.checked 12 Oct 2026
- HIPAA limits
- Ooma says voicemail and call recordings are not encrypted by default; administrators can configure encrypted storage or disable related features.checked 12 Oct 2026
- Integrations
- The CRM integration page names Salesforce, Zendesk, Microsoft Dynamics, Office 365 and ServiceNow, and describes click-to-call from within a CRM.checked 12 Oct 2026
- Mobile and desktop
- Ooma Enterprise works on Android and iOS devices, and its desktop app is available for PC or Mac.checked 12 Oct 2026
- Pricing model
- Ooma describes enterprise pricing as all-inclusive and seat-based, and says a custom quote is generated after a needs analysis.checked 12 Oct 2026
- Product
- Ooma Enterprise is a customizable UCaaS solution for complex organizations, including distributed businesses in hospitality and healthcare.checked 12 Oct 2026
- Security
- Ooma describes an IP security option that protects data sent between customer hardware and its cloud, including data encryption and verified users.checked 12 Oct 2026
- Support and onboarding
- The enterprise page describes concierge deployment through a Customer Success Team and 24x7x365 access to customer success support.checked 12 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
The company
- Founded
- 2003checked 19 Oct 2026
- Headquarters
- Sunnyvale, California, United Stateschecked 19 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
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