Nextiva
8.8#2 in business phone systemsFrom $15 a monthAndroidiOSWebAPI
Visit| Fact | Nextiva | Ooma Enterprise |
|---|---|---|
| Auto attendant | Yes | Yes |
| Call routing | Administrators can route inbound calls using configured criteria, transfer calls and conference participants through the app. | custom |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Scottsdale, Arizona, United States | Sunnyvale, California, United States |
| HIPAA limits | HIPAA accounts disable or restrict voicemail-to-email, voicemail transcription and email-based fax functions, and SMS cannot carry protected health information. | Ooma says voicemail and call recordings are not encrypted by default; administrators can configure encrypted storage or disable related features. |
| Integrations | Nextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems. | The CRM integration page names Salesforce, Zendesk, Microsoft Dynamics, Office 365 and ServiceNow, and describes click-to-call from within a CRM. |
| Product | Nextiva describes its cloud phone system as a hosted VoIP PBX for business communications. | Ooma Enterprise is a customizable UCaaS solution for complex organizations, including distributed businesses in hospitality and healthcare. |
Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.
You want what its maker publishes above — check its page for the details.