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Nextiva vs Ooma Enterprise

Nextiva

8.8#2 in business phone systemsFrom $15 a month
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What both publish

FactNextivaOoma Enterprise
Auto attendantYesYes
Call routingAdministrators can route inbound calls using configured criteria, transfer calls and conference participants through the app.custom
Desktop and mobile appsYesYes
HeadquartersScottsdale, Arizona, United StatesSunnyvale, California, United States
HIPAA limitsHIPAA accounts disable or restrict voicemail-to-email, voicemail transcription and email-based fax functions, and SMS cannot carry protected health information.Ooma says voicemail and call recordings are not encrypted by default; administrators can configure encrypted storage or disable related features.
IntegrationsNextiva lists integrations for Salesforce, HubSpot, Microsoft Teams, Microsoft Dynamics, Google Calendar, Outlook, Zendesk, Shopify, ServiceNow, NetSuite, Square, Zoho and many other systems.The CRM integration page names Salesforce, Zendesk, Microsoft Dynamics, Office 365 and ServiceNow, and describes click-to-call from within a CRM.
ProductNextiva describes its cloud phone system as a hosted VoIP PBX for business communications.Ooma Enterprise is a customizable UCaaS solution for complex organizations, including distributed businesses in hospitality and healthcare.

Nextiva plans

  • Core$15 a month
  • Engage$25 a month
  • Scale$75 a month

Ooma Enterprise plans

  • Standard$19.99 a month
  • Enhanced$27.99 a month
  • Call Center$49.99 a month

Pick Nextiva if…

Nextiva is aimed at small companies seeking a business phone system, with options to scale to unified communications. It may suit teams that want calling alongside messaging and collaboration tools.

Pick Ooma Enterprise if…

You want what its maker publishes above — check its page for the details.

Charts they share