Nixxis
The facts below are what the maker publishes about Nixxis, checked and dated. Our editors have not written about it yet.
Plans and prices
From Nixxis's own pricing page, checked 11 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter–Enterprise editions | Priced on request | Four license types; deployment, concurrent positions, and options affect pricing; personalized quote |
The facts
Each one read from Nixxis's own pages, with the date it was checked.
What it does
- Agent tools
- The agent module includes a single interface for channels, automatic file retrieval, click-to-call, telephony features, and an integrated scripter.checked 11 Oct 2026
- AI features
- Listed AI features include speech-to-text transcription, conversation summaries, next best action suggestions, and automatic tagging.checked 11 Oct 2026
- Channels
- The software supports voice, email, live chat, SMS, and, with its omnichannel solution, WhatsApp and social media from a centralized interface.checked 11 Oct 2026
- Compliance
- Nixxis says its features limit outgoing calls to authorized time slots and control call frequency to support compliance with French telephone canvassing regulations.checked 11 Oct 2026
- Deployment
- The solution is available in cloud (SaaS) and on-premise modes, depending on customer needs and internal policies.checked 11 Oct 2026
- Dialer
- Depending on the edition, the dialer offers up to 10 dialing modes, including manual, preview, progressive, power, and predictive modes.checked 11 Oct 2026
- Digital channel scope
- omnichannelchecked 22 Sep 2026
- Inbound calling
- Yeschecked 22 Sep 2026
- Industries
- The site lists healthcare, debt collection, banks and insurance, and IT support among its target industries.checked 11 Oct 2026
- Integrations
- Depending on the edition, Nixxis integrates with CRM systems including Salesforce and Zoho and with other business tools.checked 11 Oct 2026
- IVR builder
- Yeschecked 22 Sep 2026
- Monitoring and reporting
- Supervisors can view real-time indicators and queue status, use dashboards and double listening, and access standard or custom reports.checked 11 Oct 2026
- Outbound dialer
- Yeschecked 22 Sep 2026
- Pricing
- Pricing depends on deployment method, number of concurrent positions, and options, and Nixxis says it provides a personalized quote after discussion with its team.checked 11 Oct 2026
- Product
- Nixxis describes its product as call center software for managing inbound and outbound calls and customer interactions.checked 11 Oct 2026
- Support
- Nixxis lists project support that can include a proof-of-concept phase, team training, progress reports, deployment, and ongoing support.checked 11 Oct 2026
- Workforce management
- Yeschecked 22 Sep 2026
The company
- Founded
- 2006checked 28 Sep 2026
- Headquarters
- Brussels, Belgiumchecked 28 Sep 2026
Alternatives to Nixxis
- 1
Genesys Cloud CX
AndroidiOSWebAPI8.8From $75 a month - 2
VICIdial
Free planOpen sourceAndroidiOSWebAPI8.8Free plan - 3
Amazon Connect
AndroidiOSWebAPI8.7 - 4
Agentforce Contact Center
AndroidiOSWebAPI8.5From $50 a month - 5
CallHub
Free planAndroidiOSWebAPI8.5Free plan - 6
Freshcaller
Free planAndroidiOSWeb8.4From $15 a month