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Nixxis vs VICIdial

Nixxis

5.5#120 in call center software
Self-hosted
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VICIdial logo

VICIdial

8.8#2 in call center softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactNixxisVICIdial
Digital channel scopeomnichannelvoice_plus_digital
HeadquartersBrussels, BelgiumSt. Petersburg, Florida, United States
Inbound callingYesYes
IntegrationsDepending on the edition, Nixxis integrates with CRM systems including Salesforce and Zoho and with other business tools.Listed add-ons include CRM integrations, VICIphone WebRTC, WordPress, DNC.com, QueueMetrics, Cepstral, Oreka and KHOMP.
IVR builderYesYes
Outbound dialerYesYes
ProductNixxis describes its product as call center software for managing inbound and outbound calls and customer interactions.VICIdial is an enterprise-class, open-source contact center suite with a predictive dialer.

Nixxis plans

  • Starter–Enterprise editionsPriced on request

VICIdial plans

  • Free Open-Source DownloadFree
  • VICIhost hosting$400 a month
  • Additional VICIhost server provisioning$500, paid once
  • VICIhost initial provisioning$1,000, paid once

Pick Nixxis if…

You want what its maker publishes above — check its page for the details.

Pick VICIdial if…

You want what its maker publishes above — check its page for the details.

Charts they share