Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
VisitAgentforce Contact Center vs Nixxis
What both publish
| Fact | Agentforce Contact Center | Nixxis |
|---|---|---|
| Compliance | Salesforce states Agentforce maintains SOC 2 Type II, ISO 27001, PCI DSS, HIPAA, IRAP and FedRAMP High attestations. | Nixxis says its features limit outgoing calls to authorized time slots and control call frequency to support compliance with French telephone canvassing regulations. |
| Founded | 1999 | 2006 |
| Headquarters | San Francisco, California, United States | Brussels, Belgium |
Agentforce Contact Center plans
- Agentforce Contact Center$125 a month
- Agentforce Contact Center Plus$250 a month
- Agentforce Contact Center Voice$75 a month
- Workforce Management$50 a month
Nixxis plans
- Starter–Enterprise editionsPriced on request
Pick Agentforce Contact Center if…
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
Pick Nixxis if…
You want what its maker publishes above — check its page for the details.