NexScale
The facts below are what the maker publishes about NexScale, checked and dated. Our editors have not written about it yet.
Plans and prices
From NexScale's own pricing page, checked 10 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Annual ARR Plan | — | Per location · tiered by active member volume · first tier includes 3 user seats · no setup, integration, per-message, or per-email fees · Twelve months paid upfront at a discounted rate; the price is set in the applicable Order or Stripe subscription page. |
| Monthly Plan | — | Per location · tiered by active member volume · first tier includes 3 user seats · no setup, integration, per-message, or per-email fees · Monthly in advance; the price is set in the applicable Stripe subscription page or Order. |
The facts
Each one read from NexScale's own pages, with the date it was checked.
Where it runs
- Approval workflow
- Operators approve the initial outreach, and NexScale then handles follow-ups and reports activity.checked 9 Oct 2026
What it does
- At-risk members
- It analyzes member history and behavior to surface members at risk of disengaging and prepare personalized outreach.checked 10 Oct 2026
- Availability
- The maker says NexScale serves organizations across Canada and the United States.checked 10 Oct 2026
- Data access
- NexScale says it reads booking and membership data but does not write to member records in the connected system.checked 10 Oct 2026
- Data residency
- Regional data residency is available for Canadian and US customers, and NexScale says it can provide sub-processor and infrastructure details under NDA.checked 9 Oct 2026
- Data scope
- The maker says health information and payment details are outside the product’s current scope.checked 10 Oct 2026
- Integrations
- The maker lists PushPress, PodPlay, Amilia, Arketa, Glofox, Mindbody, Mariana Tek, WellnessLiving, fitDEGREE, Punchpass, Zen Planner, Walla, and ActiveNet among supported systems.checked 10 Oct 2026
- Introductory period
- Each customer starts with a paid three-month introductory period and a satisfaction guarantee that refunds subscription fees paid during that period if requested before it ends.checked 10 Oct 2026
- Member retention
- It analyzes member behavior to identify at-risk and loyal members, prepare personalized outreach, and track replies.checked 9 Oct 2026
- Notable limit
- NexScale reports on retention and engagement, while payment data and revenue reporting are outside its scope.checked 10 Oct 2026
- Onboarding
- The FAQ says onboarding is self-service, takes under 10 minutes to start, and uses API access to existing systems without requiring data export or migration.checked 9 Oct 2026
- Outreach workflow
- Operators can approve the initial outreach, after which NexScale can handle follow-ups and report on its activity.checked 10 Oct 2026
- Pricing model
- Pricing is a per-location subscription tiered by active member volume; the site does not state amounts publicly and directs prospective customers to see their tier during signup.checked 9 Oct 2026
- Privacy
- The maker says customer data is not sold or used to train models for other customers, and describes data-retention and deletion policies in its agreement.checked 10 Oct 2026
- Product
- NexScale describes itself as an AI Business Partner and retention intelligence layer for wellness, fitness, and community-driven operators.checked 9 Oct 2026
- Purpose
- NexScale is an AI retention intelligence layer for wellness, fitness, and recreation operators that works with their existing member-management system.checked 10 Oct 2026
- Reporting
- NexScale provides daily briefs and end-of-day wrap-ups, along with executive reports on retention and engagement.checked 10 Oct 2026
- Security
- The maker states that it uses TLS 1.2+ in transit, AES-256 at rest, role-based access, least-privilege access, and audit logging.checked 10 Oct 2026
- Support
- The introductory period includes hands-on onboarding, weekly strategic sessions with a NexScale leader, and ongoing support.checked 9 Oct 2026
- Support and onboarding
- The maker says onboarding includes hands-on help, weekly strategic sessions during the introductory period, and ongoing support.checked 10 Oct 2026
The company
- Company
- NexScale says it is headquartered in the Greater Toronto Area and was founded in 2024.checked 9 Oct 2026
- Founded
- 2024checked 28 Sep 2026
- Headquarters
- Toronto, Canadachecked 28 Sep 2026
Money
- Included costs
- The FAQ says there is no setup fee, integration fee, or per-message or per-email charge, and a dedicated NexScale phone number is included.checked 9 Oct 2026
