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Mutualink LNK360

Mutualink LNK360 brings voice, video and data collaboration together for communications among agencies and responders.

Place
#16 of 27
Score
6.5
Mutualink LNK360's website

What Mutualink LNK360 is

Mutualink LNK360 brings voice, video and data collaboration together for communications among agencies and responders. It bridges land mobile radio, LTE, mobile phones, push-to-talk apps, IP and analog phones, public address systems and intercoms. Teams can share live video from security cameras, drones, body cameras and mobile devices, alongside encrypted group messaging and real-time maps of responder locations and assets. Open APIs support connections to CAD, sensors, gunshot detection, drones and IoT devices. Mutualink describes its security as AES encryption with federally approved ciphers and standards-based public-key mutual authentication. Deployment options include SaaS, dedicated cloud hosting, on-premises and hybrid configurations. RemoteView displays live video feeds on interactive floor plans, supports PTZ camera control and allows sharing with incident participants. Shared floor plans and camera access remain available for up to 72 hours during incidents. LNK360 supports Android, iOS, macOS and Windows, and Mutualink serves sectors including public safety, government, education, healthcare, transit, critical infrastructure, commercial venues, stadiums, casinos and shopping centers. Pricing is available by quote for custom or large deployments.

Good

  • Bridges radio, phones, intercoms and push-to-talk apps
  • Shares live video from multiple device types
  • Includes encrypted group messaging and real-time mapping
  • Offers SaaS, cloud, on-premises and hybrid deployment
  • RemoteView supports interactive floor plans and PTZ control

Watch out

  • RemoteView sharing lasts up to 72 hours during incidents
  • Custom or large deployments require a quote
  • Online catalog did not load

Who it suits

LNK360 is intended for agencies and responders, including organizations in public safety, government, education, healthcare, transit and other listed sectors. It suits teams needing interoperable communications and shared incident video, messaging and location information.

Verdict

LNK360 combines communications interoperability with video, messaging, mapping and deployment choices for agencies and responders. RemoteView access has a stated incident-duration limit, and custom or large deployments require a quote.

The facts

Each one read from Mutualink LNK360's own pages, with the date it was checked.

What it does

Commercial availability
The online store says fixed-price items can be purchased online and custom or large deployments require a quote; its catalog did not load on the page viewed.checked 9 Oct 2001
Compliance
Mutualink describes LNK360 as built on FEMA's NIMS and identifies it as DHS SAFETY Act certified.checked 9 Oct 2001
Deployment
Deployment options include SaaS, dedicated cloud hosting, on-premises, and hybrid configurations.checked 9 Oct 2001
Integrations
Open APIs enable integration with CAD, sensors, gunshot detection, drones, and IoT devices.checked 9 Oct 2001
Messaging and location
The platform supports encrypted group messaging and real-time geospatial mapping of responders and assets.checked 9 Oct 2001
Pricing
The online store says fixed-price items can be purchased online and custom or large deployments can be quoted; its catalog did not load on the page.checked 4 Oct 2001
Purpose
LNK360 bridges voice, video, IoT, and data communications for coordinated response.checked 9 Oct 2001
Push-to-talk
Users can create on-demand push-to-talk communities and managed talkgroups within or across agencies.checked 9 Oct 2001
RemoteView
RemoteView provides live video mapped to smart floor plans, supports PTZ camera control, and shares building layouts and camera access with incident participants.checked 9 Oct 2001
RemoteView access limit
Shared floor plans and camera access remain available for up to 72 hours during incidents, and access is revoked when the incident ends or the sharing user logs out.checked 4 Oct 2001
RemoteView sharing limit
RemoteView says shared floor plans and camera access remain available for up to 72 hours during incidents.checked 9 Oct 2001
Sectors
The company lists public safety, government, education, healthcare, transit, critical infrastructure, commercial venues, casinos, and shopping centers as sectors served.checked 9 Oct 2001
Security
Mutualink says LNK360 uses AES encryption with federally approved ciphers and standards-based public-key mutual authentication.checked 9 Oct 2001
Support
Mutualink says it provides 24/7 support and works with customers on deployment and training.checked 9 Oct 2001
Video
It shares live video from security cameras, drones, body cameras, and mobile devices.checked 9 Oct 2001
Voice interoperability
It can bridge land mobile radio, LTE, mobile phones, push-to-talk apps, IP and analog phones, PA systems, and intercoms.checked 9 Oct 2001
Who it serves
Mutualink lists public safety, government, schools and universities, healthcare, transit, critical infrastructure, commercial sites, stadiums, casinos, and shopping centers as sectors it serves.checked 4 Oct 2001

The company

Headquarters
Wallingford, Connecticut, United Stateschecked 28 Sep 2001

Where it runs

Supported devices
The RemoteView page specifies a Windows and Mac desktop app and iOS and Android mobile apps.checked 9 Oct 2001

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