Mitel MiVoice Business
The facts below are what the maker publishes about Mitel MiVoice Business, checked and dated. Our editors have not written about it yet.
Plans and prices
From Mitel MiVoice Business's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| MiVoice Business | Priced on request | 5–65,000 users · on-premises, private cloud, public cloud, or hybrid · One-time CapEx purchase or monthly subscription; contact Mitel or a channel partner for details. |
The facts
Each one read from Mitel MiVoice Business's own pages, with the date it was checked.
What it does
- Administration
- The small business package page says MiVoice Business provides access to Mitel Administration for managing users after deployment.checked 12 Oct 2026
- Auto attendant
- Yeschecked 22 Sep 2026
- Calling
- Voice capabilities include PBX features, advanced call control, mobility, and IP desk phone options.checked 12 Oct 2026
- Call routing
- advancedchecked 22 Sep 2026
- Collaboration
- The product page says MiVoice Business comes with MiCollab, which offers chat, video conferencing, screen sharing, file sharing, presence, and team workspaces on desktop or mobile.checked 12 Oct 2026
- Deployment
- It supports on-premises, private cloud, public cloud on AWS or Azure, and hybrid deployments.checked 12 Oct 2026
- Encryption
- The security guide says TLS is used for secure web access and SRTP can protect voice media streams.checked 12 Oct 2026
- Industry integrations
- Mitel describes purpose-built integrations for healthcare, hospitality, financial services, government, and education.checked 12 Oct 2026
- Integrations
- The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement.checked 12 Oct 2026
- Product
- MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools.checked 12 Oct 2026
- Remote work
- Single Number Reach, Hot Desking, and Teleworker mode support employees working away from the office.checked 12 Oct 2026
- Resilience
- Local calling survivability can maintain voice service during WAN outages or data center incidents, with automatic resynchronization when connectivity returns.checked 12 Oct 2026
- Scale
- Mitel states that the platform scales from 5 to 65,000 users on a single platform architecture.checked 12 Oct 2026
- Security
- Mitel’s Release 10.5 security guide describes identity, authentication, encryption, access controls, authorization, audit trails, logs, and enterprise security certificates.checked 12 Oct 2026
- Support
- Mitel provides a Document Center, Learning Center, and worldwide technical support for customers, service providers, and partners.checked 12 Oct 2026
- Voicemail transcription
- Yeschecked 22 Sep 2026
Where it runs
- Desktop and mobile apps
- Yeschecked 22 Sep 2026
The company
- Founded
- 1973checked 4 Oct 2026
- Headquarters
- Ottawa, Ontario, Canadachecked 4 Oct 2026
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