Mitel MiVoice Business
6.9#111 in business phone systemsAndroidiOSWebExtension
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| Fact | Mitel MiVoice Business | VitalPBX |
|---|---|---|
| Auto attendant | Yes | Yes |
| Call routing | advanced | custom |
| Deployment | It supports on-premises, private cloud, public cloud on AWS or Azure, and hybrid deployments. | The download page offers an ISO and installation guides for virtual machines, hardware, and VPS deployments. |
| Desktop and mobile apps | Yes | Yes |
| Headquarters | Ottawa, Ontario, Canada | Miami, Florida, United States |
| Integrations | The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Product | MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security | Mitel’s Release 10.5 security guide describes identity, authentication, encryption, access controls, authorization, audit trails, logs, and enterprise security certificates. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
You want what its maker publishes above — check its page for the details.
You want what its maker publishes above — check its page for the details.